Outlook Email Setup


NOTE: This guide refers to faculty and staff e-mail only, UTSA student email cannot be configured with imap. In order to get the same functionality for student email, UTSA would be required to give all student email passwords to Google - this is something the university will not agree to do.  One workaround for students is to autoforward all mail from the student email account to an alternate (Yahoo!, Gmail, etc.) email account and then use an app to access that account.

  1. On the iPhone main menu, select the Settings icon.
  2. Select Mail, Contacts, Calendars.
  3. Select Add Account...
  4. Select Microsoft Exchange.
  5. Use your full UTSA email address in the Email field. If a Username field is present, enter your email address into that field also. (If your device is equipped with iOS 6.0 or higher, you may not even need to enter a user name or confirm the server choice.) Now enter your passphrase in the Password field and tap Next.
  6. Follow the prompts to finish creating your e-mail account, continuing even if you see a message indicating that the server couldn't be identified. If the process requires entering a server name in order for the "Next" button to become available, use "outlook.office365.com".
  7. You can again visit Mail, Contacts, Calendar in Settings to adjust account settings such as Mail Days to Sync, and Mail Folders to Push.


For Android Phones:

  1. On the Home Screen select MailLogo_Android.jpg
  2. Select Microsoft Exchange ActiveSync
  3. Enter your email address (Example: Firstname.lastname@utsa.edu)
  4. Enter your passphrase
  5. Select Next
  6. In the Username/Domain field you will enter your email address
  7. Enter the server address outlook.office365.com
  8. Check the box This server requires an encrypted SSL connection
  9. Select Next
  10.  You will be presented with an option to synchronize your Mail, Contacts, and Calendars with the Exchange Server. You can uncheck any option you do not want synchronized with your phone.
  11.  Select Finish Setup

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