(July 26, 2017) -- Meet Nick Hernandez ’11. He’s working to create the best experience for students by showing them what it means to be a Roadrunner.
Hernandez was born and raised in Beaumont, Texas. Living in an area with few choices for college, he decided to venture out and take a trip to San Antonio to visit UTSA.
“I had a great campus experience during my visit. I fell in love with the campus and the culture of the city. I knew right away that UTSA was the place for me,” Hernandez said.
Hernandez enrolled at UTSA in 2007 and held different jobs while pursuing his degree in communications. He started as a resident assistant at Chisolm Hall then became a leasing assistant at University Oaks. Shortly after that, he began working as a tour guide at the Visitor’s Center, which is now the UTSA Welcome Center.
“After graduation, I was fortunate to get a job as an Admissions Counselor, where I got to travel and recruit Roadrunners from all over Texas. That role helped me get to where I am today – a senior admissions counselor, where I get to oversee the Welcome Center.”
The UTSA Welcome Center is equipped with 12 to 15 tour guides and two additional staff members. The center hosted more than 44,000 students and family members last year at both the Main and Downtown campuses, a number that is expected to grow next year.
Hernandez credits UTSA with giving him the resources and skills he needs to succeed as a UTSA staff member.
“Growing up in a small town, I was always shy and closed off, but that changed when I got to UTSA,” Hernandez recalls. “I got involved on campus and attended events. I got to know a lot of people and truly made the most of my college experience.”
In addition to managing the Main Campus Welcome Center, Hernandez assists in coordinating other signature admissions events on campus, such as UTSA Day and the university’s Spring Break Tours.
“I want to enhance the campus experience for Future Roadrunners. The best part of my job is that we get to show admitted and prospective students our campus and make them feel like no matter what, they are welcomed at UTSA.”
Another big part of Hernandez’s role at the Welcome Center is mentoring UTSA student tour guides, just as he was mentored. He has implemented a ladder system for his tour guides, developed a senior guide structure and always attempts to have an open-door policy.
He regularly asks his tour guides and professional staff for feedback about how to improve the Welcome Center’s experience, and he attributes much of the center’s success to their leadership, passion and energy.
“My journey from student to staff member has definitely made me an even prouder Roadrunner,” he says. “It’s humbling to now see our students learning the same traits and skills I once learned and paving their own path.”
“‘Now and Forever, I am a Roadrunner’ is a phrase that I live by,” Hernandez adds. I truly feel like UTSA is home and this is where I belong.”
The conference is dedicated to sharing recent knowledge and experiences gained in the area of Big Data by researchers in academia, industry and the government sectors within the areas of business, national security, infrastructure, healthcare and visualization.H-E-B University Center Ballroom (HUC 1.104), Main Campus
Former National Security Advisor Susan Rice, via webcast, will examine America’s economic, political and security relations with China during CHINA Town Hall, an 80-city live discussion and Q&A on China and Sino-American relations.Building Building, Richard Liu Auditorium (BB 2.01.02), Main Campus
The African American Studies program proudly presents William "Cruz" Shaw, San Antonio City Councilman and UTSA Alumnus. Event is free and open to the public.University Center, Retama Auditorium (UC 2.02.02), Main Campus
The graduate fair is an opportunity for the UTSA student body and local San Antonio community to learn about graduate education opportunities. The event is free and open to the public.H-E-B University Center Ballroom (1.104), Main Campus
President Taylor Eighmy is inviting all UTSA students to "Pizza With The Prez." Come grab a slice of pizza and take the opportunity to introduce yourself to the President. Pizza while supplies last.Frio Street Building, Food Court Commons Area, Downtown Campus
President Taylor Eighmy is inviting all UTSA faculty and staff to "Tacos With Taylor." Take the opportunity to introduce yourself to the President at any one of these casual meet and greets.Biotechnology, Science and Engineering Building atrium, Main Campus
The College of Engineering Student Council and the San Antonio Hispanic Chamber of Commerce host this fun and education event. Erika Camacho is the keynote speaker. Children and families are welcome.East Campus Parking Lot, Valero Way, Main Campus
UTSA Arbor Day event where volunteers will plant trees and give away 100 sapling trees to neighbors in the surrounding communities.Brackenridge Ave. Lot 5, Main Campus
The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.
To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.
We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.
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