The Office of Information Technology - UTSA

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Copyright (c) 2007. The University of Texas at San Antonio. All rights reserved.

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UTSA Anti-Spam Quarantine Report

If you receive an email from UTSA Spam Postmaster with a Quarantine Report, it means that the Sybari Anti-spam system has quarantined an email that was sent to you.  The system may do this because of certain key words in the subject or body of the mail, if it is from an outside source, or for a variety of other reasons.  The report is designed to inform you of this action so you can then decide what actions to take.

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The Release icon will automatically release the mail in the quarantine to your Inbox.  However, this will only affect the mail you just received. Future mail from the user or with the same subject may get caught in the Quarantine.

The Approve icon will automatically release the mail in the quarantine to your Inbox, as well as create a rule that will let future mail from the sender arrive in your mailbox without delay.

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You can also view mail in your Quarantine by clicking the My Quarantine tab on the Sybari site, which can also be reached from the UTSA Webmail page.  After selecting the item or items in your quarantine, you can then perform five separate actions:

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Release and redirect selected messages to the Inbox folder

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Delete selected messages from your Personal Quarantine

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Delete all messages from your Personal Quarantine

Approve By:

Allows you to create a rule to allow mail to reach you, either using the email address (From) or the sender's Domain.

Block By:

Allows you to create a rule to block mail from reaching you, either using the email address (From) or the sender's Domain.

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Links

Anti-Spam Quarantine

Anti-Spam Reports

Add 2006-2007 UTSA Holidays

Email Secuity

Outlook Helpful Hints

Manage Outlook Attachments

Archive Outlook Data

Manage Outlook Folder Size

Recover Deleted Email

 

If you have any questions about this information or would like assistance cleaning your Outlook mailbox, please contact the UTSA Helpdesk (x5538), and they will be more than happy to assist you in the process.

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©The University of Texas at San Antonio One UTSA Circle San Antonio TX 78249
Revised: 05/12/2008
Refer Comments to: oit@utsa.edu
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