IT News for UTSA Faculty & Staff
Issue 3 Vol. 1 February 2008
It’s out with the old and in with the new!
As of January 23, 2008, over 20,000 registered students have switched
their IDs and passwords to access their new myUTSAmail accounts.
The new student e-mail accounts are powered by Google.
What’s not to love? The new myUTSAmail account offers
students 6GB of space – an increase of over 10 times more space
than Lonestar. Plus, students have access to Google applications
such as Chat, Calendar and Docs. That’s probably why over
3,000 students are accessing their myUTSAmail accounts every day.
Spread the word! If you know students who are still using
the old e-mail system, encourage them to switch to myUTSAmail. It’s
simple – all they have to do is log in to their ASAP account.
Once logged in, students will find step-by-step instructions on how to
change their default password and how to use their new ID and password
to access their myUTSAmail account. By February 11, 2008, myUTSAmail
will be the university’s official means of communication to students.
More information on myUTSAmail can be found at: http://my.utsa.edu/
http://dlat.utsa.edu/Videos/myUTSAmail_wiVP6_1Mbps.swf
VPN: Connect to the UTSA Network Securely Using Your Home PC
A Virtual Private Network (VPN) is often referred to as a “tunnel” through which you can securely connect your home PC to a computer network.
UTSA offers VPN software that will allow you to connect to the university’s computer network using your home PC.
This will allow you to access your I: drive and
to your Inbox. VPN software is available for Windows, Mac and Linux
PCs. More information is available at https://www.utsa.edu/infotech/VPN/.
SafeBoot®
Protect
Sensitive Data on Laptops
According to UTS165, the UT System Information Resources
Use and Security Policy, if you have a university-owned laptop that
contains sensitive data, you are required to protect that data.
One way to be compliant is to purchase a copy of SafeBoot – a
software application that will encrypt the data on your laptop. SafeBoot
is a Windows-based product.
Mac users can employ the data encryption feature that is built in
to the operating system.
More information is available at the OIT
Safeboot website.
Need
Software?
UTSA is working on compiling a list of software packages that will be used by faculty and staff members in the Fall 2008 semester, but we need your help.
Please send a list of software products that you will need, but do not currently have, to software@utsa.edu.
Office 2008 for Mac will be released in February 2008. The new
software will be available for installation on UTSA-inventoried Macs
through the OIT Help Desk. As soon as it becomes available, it will
be advertised on the OIT Software Web site, http://www.utsa.edu/infotech/Software/.
Finally, a helpful hint for purchasing Adobe products: purchase
Adobe products through SHI, our approved software vendor,
and pay for the ‘Upgrade’ plan.
This plan allows you to get future upgrades for free, which will
save you money in the long run. Acrobat 9.0 will be released
soon, so if you are purchasing version 8.0, choose the Upgrade
plan so that you receive the upgrade for free!
Calling
all Voicemail Users!
On
Sunday, February 3, 2008, UTSA Telephone Services will be replacing
the current Avaya Audix System with the Cisco Unity Voicemail
System. Please retrieve your Audix voicemail messages by February
3, 2008. All existing Audix voicemail messages will be deleted
on February 10, 2008.
Broadcast messages have been sent to all Audix-enabled phones.
Even though your phone’s Message light may not be lit, be sure
to check your messages.
You should have received an Audix message on January 25, 2008
that contained your PIN. You will need this PIN to set up your
new Cisco Unity voicemail account.
For more information, please go to the
Telephone
Services Website.
At
this site you will find instructions on how to set up your
new Cisco voicemail account and downloadable copies of the
Cisco Unity User Guide and the Alternate Keypad-mapping Guide.
OIT Offers RowdySpace Sessions
Demo - promo - training sessions are being offered by the
Office of Information Technology in an effort to popularize the
technology.
RowdySpace (Xythos™) is a web-based file sharing service. Through
RowdySpace, you can access and share your files from virtually anywhere
24 hours per day, seven days a week.
Three available sessions are all scheduled at the UTSA 1604 Campus
from 10:00 am until 11:30 am in HSS 2.02.02 on February 11th,
18th, and 25th, 2008.
Interested faculty & staff are encouraged to attend, RSVP is required.
Please e-mail oit@utsa.edu with
your name and office information before the scheduled session dates. Space
is limited, and will be assigned on a "first come, first served" basis.
You do not need to attend a RowdySpace session to get a RowdySpace account.
RowdySpace is available to all UTSA Faculty and Staff. Request
an account with the OIT Help
Desk, at 210.458.5538 or helpdesk@utsa.edu.
More information at RowdySpace
online.
Lights, Camera, ACTION!
The video production group of Distance Learning and Academic
Technology (DLAT) had a very successful fall semester producing,
broadcasting, editing, filming and creating videos and TV spots
all throughout the UTSA campus.
Some highlights include spots for:
- Theme Nights at the Roadrunner Café
- Cybersecurity Awareness Week
- UTSA Volley Ball
- UTSA Soccer
- UTSA Men’s and Women’s Basketball
- The arrival of myUTSAmail - myUTSAmail
DLAT clients range from professors to the President’s
office including OIT and Athletics.
With a very productive fall semester behind us, the video production
team is looking forward to an even more successful semester for
Spring 2008! For more information on how you can use this form
of media to spread your message, call DLAT at (210) 458-5855.
How’d They Do That?!

Ever wonder how some co-workers swiftly press a couple keys on their
keyboard and voila! - they have created a screen shot of the
image on their computer screen.
So you think to yourself, “How’d they do that?” Well,
here are a few shortcuts and tricks-of-the-trade for you to use on your
computer. Use them and impress your co-workers!
Copy:
Windows: <Ctrl> <C>
Mac: <Command> <C>
Cut:
Windows: <Ctrl> <X>
Mac: <Command> <X>
Paste:
Windows: <Ctrl> <V>
Mac: <Command> <V>
Select All:
Windows: <Ctrl> <A>
Mac: <Command> <A>
Undo:
Windows: <Ctrl> <Z>
Mac: <Command> <Z>
Print:
Windows: <Ctrl> <P>
Mac: <Command> <P>
Minimize All Windows to show desktop:
Windows: <Windows Logo> <M>
Mac: <F11>
Reverse Minimize:
Windows: <Windows Logo> <Shift> <M>
Mac: <F11>
Print Screen:
Windows: <ALT> <Print Screen>
Mac: <Command> <Shift> <3>
In both cases, the file should save onto your desktop
Updates
Phishing Alert!
The OIT Information Security Office has received information
from UTSA e-mail users who have recently received phishing
e-mail messages. Phishing is the act of sending e-mail
messages that appear to come from legitimate companies or organizations
in order to deceive the recipient by sending them to
a fake Web page. The Web page will usually ask the user
to enter their user ID, password and other identifying or financial
(bank/credit card) information.
The UTSA Office of Information Technology (and all legitimate
companies) will NEVER ask you to provide your user
ID, password or financial information on any Web page or over
the phone. If
you receive an e-mail message that looks like it has
phishing characteristics, do not reply to it. Simply delete
it.
To contact the OIT Information Security Office, send an e-mail
to security@utsa.edu.
myUTSAmail
20,000 students have logged in with their new myUTSA ID and
password. 3000 students per day are using the new myUTSAmail
system.