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Student Ombudsperson

Purpose

The university has established a Student Ombudsperson who is available to assist students who are encountering challenges within the campus community.

Role of the Student Ombudsperson

The Student Ombudsperson provides assistance to all students in a welcoming and safe environment and communicates with various representatives and offices to respond to and help resolve concerns in a timely manner.

The Ombudsperson

  • Listens to the individual's concerns

  • Provides and clarifies information

  • Identifies and evaluates options

  • Acts as a facilitator or mediator

  • Serves as a referral agent

  • Makes recommendations for change to enhance the mission of the university

How to contact the Student Ombudsperson

  • Email: Carol.Gonzalez@utsa.edu

  • Phone: 210-458-4040

  • Fax: 210-458-5880

  • Office: Main Building (MB) at the Main Campus, Room 3.102 – campus maps

  • Address:  The University of Texas at San Antonio, Office of the Vice President for Student Affairs, Attn: Student Ombudsperson, One UTSA Circle, San Antonio, Texas 78249

Academic and Non-Academic Concerns

Student Concern Form*

Toolbox for Students

Annual Reports

*An interactive PDF which requires version 8.1 or higher Adobe Reader