Ticketing System
Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able to create a ticket as you have in the past.
What kind of help do you need?
The categories listed below and the links provided will transition you to the new system in order for you to create a ticket and provide information needed for a resolution.
Workflow Administration (Reassign Documents)*NEW* UTShare/PeopleSoft Security - (ServiceNow Template Including Approval Workflow) UTShare/PeopleSoft Security and Technical - (SharePoint Form)SaharaReporting/Query UTShare/PeopleSoft FMS, HCM, & Portal RequestsBIS Data Loads and Processing RequestseForms COA SharePoint Rowdy Exchange Interfaces
