Why Become a Certified Medical Administrative Assistant?

The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, specialized medical assistants are among the most in-demand professionals.

01Better Job Prospects

According to the Texas Workforce Commission (TWC), medical administrative assistant positions will grow by 29% in the state by 2030. The Alamo Service Region (San Antonio Metro) of the TWC projects over 10,000 medical assistants employed in the region by 2030.

02Strong Job Outlook

The U.S. Bureau of Labor Statistics (BLS), reports that medical administrative assistants earn an average annual salary of $40,700 and work in one of the fastest growing professions. Texas is ranked second in the nation for employment of medical administrative assistants.

03Fast Track Career

Medical assistants typically need postsecondary education, such as a certificate. The UTSA CMAA program combines skills training, certification preparation, and career development to make students workforce-ready upon completion of the program.

What You'll Learn

Medical Administrative Assistants perform a variety of duties that may include patient reception, scheduling appointments, electronic medical records, compiling and recording medical charts, patient communications, and reports.

Link clinical processes and procedures to the billing and coding processes of the revenue cycle
Update and maintain patient information, medical records, financial, billing and revenue cycle information
Work directly with patients to assist them with medical administrative tasks
Assist with medical practice administrative procedures and logistics functions
Facilitate smooth operations of the healthcare organization to improve the customer experience
Assist healthcare organizations comply with healthcare regulatory compliance requirements

Program Outline

Certified Medical Administrative Assistant training is an accelerated program delivered virtually over 15 consecutive weeks for a total of 90 hours. The cohort meets with the online instructor two days a week for three hours.

  • Section 1: Medical Administrative Assistant

    In this session, students will learn essential medical administrative skills responsible for the day-to-day operations of a medical office or other health care organizations.

  • Section 2: Certification Preparation

    Students prepare and practice to sit for the National Healthcareer Association Certified Medical Administrative Assistant (CMAA) examination.

  • Section 3: Career Development

    Students learn and practice essential skills for career development which includes job search, resume writing, and interview skills.

Get Certified

You do not need a college degree to obtain employment as a Medical Administrative Assistant. However, employers seek individuals who have training from a reputable program like that offered by UTSA.

UTSA Medical Billing and Coding Certification

National Healthcareer Association

The Certified Medical Administrative Assistant (CMAA) credential provided by the National Healthcareer Association (also called medical office administrative assistants or medical secretaries) demonstrates proven expertise in efficiently and effectively running a variety of healthcare organizations. Students attain both a training certificate of completion from UTSA and are eligible to sit for the Certified Medical Administrative Assistant (CMAA) exam from the NHA upon completion of the UTSA CMAA training program.

Meet the Instructor

Steve Carpenter UTSA
Steven Carpenter, MHA, MSS, MA, CBCS, CCMA, CMAA

Steven Carpenter is an instructor of the Certified Billing and Coding Specialist Course at UTSA. He began his teaching career at the University of the Incarnate Word in partnership with Career Education Services and the Alamo Colleges District, San Antonio, in 2018, instructing over 200 students to achieve their certifications to work in healthcare clinics and hospitals.

His healthcare experience includes 24 years of military service with the United States Army as an enlisted Medical Specialist and a Lieutenant Colonel in the US Army Medical Service Corps. He graduated from the United States Army – Baylor University Master’s Program in Healthcare Administration and has a master’s degree from the United States Army War College in Strategic Studies. He also holds a master’s degree in Computer Resources Management from Webster University.

Stackable Credentials

Stackable credentials are certifications that can be "stacked" together to build a broader skill set or advance your career. PaCE offers a seamless pathway for students looking to boost their professional qualifications.

Students that complete CMAA training can take the next step by enrolling in Certified Medical Billing and Coding Specialist (CBCS) Training.

Career Advancement: Stacking credentials with PaCE opens doors to higher-paying positions and more significant responsibilities within the healthcare administration field.

Increased Employability: Employers recognize the value of a multifaceted skill set. By stacking credentials, you position yourself as a well-rounded professional ready to tackle complex challenges.

Flexible Pathways: PaCE offers flexible scheduling and learning options, ensuring that you can balance your professional development with your existing commitments.

Sign Up to Learn More
Call (210) 458-7223 or sign up to receive more information on this training

Registration is currently closed. To receive notification when new dates are available, please use the sign up form. Thank you for your interest.
NHA Exam Voucher and All Textbooks Included
Microsoft Office Suite required
High School Diploma required for certification

Certification exam administered at UTSA Downtown Campus

CMAA training offers financial assistance in payment plans and continuing education loans..


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(210) 458-7223

501 W Cesar Chavez Blvd., San Antonio, TX, 78207

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