Navigating Concerns

Student Assistance Services helps students make sense of complex or confusing situations that may affect their academic progress or personal wellbeing. We offer a starting point for students who aren’t sure where to go, what to do, or how to move forward.

Whether you're facing a challenge, trying to understand a university policy, or unsure how to communicate with a professor or department, our team is here to help you explore your options and take the next step.

 

Common Reasons Students Connect With Student Assistance Services

Students reach out to us for many different reasons — sometimes it's a specific issue, and sometimes it's just not knowing where to begin. Here are a few examples of situations we can help with:

  • Academic concerns or missed classes due to personal circumstances
  • Uncertainty about university policies or procedures
  • Difficulty communicating with faculty or navigating departmental processes
  • Needing support with basic needs, community resources, or assistance programs
  • Feeling overwhelmed and unsure where to begin
student employee speaking to a visitor at the Student Assistance Services front desk

What to Expect

We’ll talk through your situation, help clarify your concerns, and guide you toward possible solutions. That might include reviewing policies, helping you draft communication, or connecting you with other campus resources. You don’t need to have the right words or know the right office — we’ll help you figure it out.