(Nov. 16, 2018) -- In its ongoing quest to reach new levels of excellence, The University of Texas at San Antonio (UTSA) today announced the selection of Kendra Ketchum as Vice President for Information Management and Technology. In this newly created role, Ketchum will transcend the traditional information technology model and drive the overall IT strategy and transformation of the university.
Ketchum has more than 25 years of technology experience in higher education and government organizations, including 17 years of leadership experience. She joins UTSA from the University of North Texas (UNT) System where she is currently the Chief Technology Officer for the IT Shared Services department and leads a team of 120 service management, infrastructure operations, data center operations and telecommunications professionals.
“Everything we do at UTSA, from teaching and advising to research and discovery, fundamentally depends a robust technology infrastructure,” said President Taylor Eighmy. “UTSA’s advancement as a nationally recognized research institution requires the kind of bold, strategic thinking that has earned Ms. Ketchum a reputation as an IT industry leader. Her impressive record of success in supporting academic and research enterprises will help to move the university forward at a vigorous pace.”
Ketchum has made remarkable advancements throughout her 25-year career by focusing on the development of high-performing teams and partnerships to solve institutional and academic challenges with technology, including modernizing infrastructure and service delivery. She has also worked to increase staff development.
“The success of any organization starts with its people,” said Ketchum. “Cultivating leaders and organizing teams effectively can create a more engaged workforce and unlock the true potential for greatness. I look forward to working with the outstanding UTSA faculty, staff and students to implement innovative and visionary IT strategies that promote success throughout the university.”
In 2015, the UNT System hired Ketchum as CTO to lead its Enterprise Technology Services team. In that role, she has led the delivery of effective IT services, created automation and orchestration efforts to streamline operations and collaborated with the System’s Strategic Services division to roll out a new IT Governance model across UNT institutions. Most recently, Ketchum and her team delivered a data warehouse platform to the newly formed UNT System Insights Program, aligning the platform to the needs of the business and delivering more than 70 dashboards to leadership throughout the System.
An active member of the community, Ketchum also currently serves on the Leadership Board for CIOs in Higher Ed (LBCIO), volunteers for the Young Women’s Leadership Academy and is involved with Educause Hawkins Leadership.
From 2010 to 2015, Ketchum served as director of Information Technology Services and Chief Enterprise Architect at Texas Wesleyan University (TexWes). In that role, she led the completion of more than 200 technology-enabled academic and business projects, launched a new integrated service desk and gained national recognition for her leadership at the 2013-2014 Gartner International Data Center Conference. She also served as co-chair of TWU’s Staff Council.
Prior to joining TWU, Ketchum served as a United States Navy Hospital Corpsman (1990-2000), providing clinical nursing services for Internal Medicine and Surgery Clinics at the Naval Hospital Camp in Lejeune, North Carolina, the Naval Hospital in Rota, Spain, and the Naval Hospital in Corpus Christi. She also served as the department chair of technology at the University of Northwestern Ohio (2001-2008) and as assistant director of technology at Bowling Green State University (2008-2010).
President Eighmy created the Vice President for Information Management and Technology in April 2018 to replace the position of Vice Provost for Information Technology, expanding its scope to reflect the growing importance of information management, systems and integrity as UTSA strives to become a Carnegie R1 university.
The VPIMT will oversee the university’s overarching technology environment, including critical IT enablement for research and teaching activities of faculty and students, all information applications and infrastructure related to administrative information technology, information security and technical services for faculty, staff and students to contribute to the success of the University as an intellectual community that is pre-eminent in research, teaching, and service.
UTSA launched a national search in May with a committee comprised of students, faculty and staff. Chaired by Interim Senior Vice Provost for Institutional Effectiveness and Strategic Initiatives Can Saygin, the search process included a technical advisory committee consisting of IT scholars and professionals from several academic and administrative units and open forums in September and October allowing the campus community to meet the finalists.
Ketchum’s first day at UTSA will be Jan. 7, 2019.
Now that some employees are back in the office, others may still be telecommuting. Meetings may be a combination of virtual and face-to-face. This situation can cause challenges within the work environment. Through presentation, scenarios and discussion participants will learn easy strategies to address incivility in their area.Virtual Event
October is Domestic Violence Prevention Month and PEACE Center is asking you to pledge to not use your hands for hitting by putting a handprint on our canvas! All supplies will be provided!McKinney Humanities Building Portico, Main Campus
Dr. Phillip W. Schnarrs is the founder of the UTSA Pride Faculty Staff Association. He is an Associate Professor of Population Health at The University of Texas Dell Medical School and was a 2017 to 2020 Interdisciplinary Research Leaders Fellow with the Robert Wood Johnson Foundation.Retama Auditorium, Student Union, 2.02.02, Main Campus
Work/home life has its stressors, but living in a multigenerational house can move the goal posts. Their discussion looks at how living with parents who may have health issues, your child and their children can create stress both at home and at work.Virtual Event
Dr. Yoojin Muhn and David Waterland conduct this concert. More details to come. The Fall 2021 concert schedule is subject to change. Please continue to monitor our website and social media for updates.This concert will be live-streamed via the UTSA Music Facebook page. https://www.facebook.com/UTSAMusicUTSA Recital Hall, Main Campus
This town hall will include remarks from campus leadership and a presentation of the Campus Climate survey results by Rich Boyer, founding partner of ModernThink, LLC. There will be time for faculty and staff to ask questions and learn more about how the survey data can inform strategies to promote a welcoming and inclusive environment for working, teaching and research at UTSA.Virtual Event
Thematic voice recitals featuring student performances from the Recital Hall stage and live-streamed via our Facebook page.Recital Hall, 1 UTSA Circle, Main Campus
The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.
To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.
We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.
UTSA is a proud Hispanic Serving Institution (HSI) as designated by the U.S. Department of Education.
The University of Texas at San Antonio, a Hispanic Serving Institution situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.