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Faculty & Staff Tips for Emergency Situations

Indicators of an Emergency Situation

UTSA Faculty and Staff should get help immediately if any of these indicators are observed:

  • Expressions of suicidal thoughts
  • Expressions of homicidal thoughts
  • Severe loss of emotional control
  • Gross impairment of thinking ability
  • Bizarre behaviorInability to choose courses

What to Do In Case of An Emergency

  • Call Counseling Services at 458-4140 between the hours of 8am and 5pm, Monday through Friday. Ask for the COD (clinician of the day) who will be available for a consultation.
  • If the student is agreeable, direct them to our office in the University Center, UC2.01.04 (the older side of the University Center, above the Tomas Rivera Center on the 2nd floor. If able, walk the student over to our reception area.)
  • If you are at the Downtown Campus, we are located in the Buena Vista Bldg. in a combined office space with Student Health Services, BV 1.308, which is near the bookstore. The phone number there is 458-2930. The downtown office is closed on Fridays, but we are available at the 1604 campus office that day.
  • After hours, or in cases of acute risk of violent or self destructive behavior, always call the University Police Department at 458-4242. They have access to our on-call clinician.

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