24/7 Assistance

Students in Crisis - What to Do After Hours

Counseling services is available to you even when our offices are closed (including after hours, weekends and official UTSA holidays). Counselors are committed to getting you to brighter days.


Call. Chat. Anytime. Anywhere. My SSP connects students with free, confidential mental health and wellbeing support conveniently available 24/7 via the My SSP app, telephone, and web.

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Instructions: Make sure to put "UTSA" as your school. Fill out the information asked and then choose the method you are comfortable with, whether that's text chat or a voice call.

MySSP - Student Support Program

Crisis Helpline

Crisis assistance is available 24 hours a day, 7 days a week through the UTSA Crisis Helpline. 

Call 210-458-4140 and select option 3. All information given through the Crisis Helpline is confidential and only between the student and the counselor. The Wellness 360 Counseling team will follow-up with the student during the next business day morning.

UTSA Crisis Helpline


If your situation is a crisis or emergency, and it is during business hours, please walk in to the clinic, at RWC 1.810, and indicate that you have emergency concerns. If you have a crisis or emergency after business hours, contact our helpline at 210-458-4140, select option 3.

If you feel that you may be in danger of self-harm or of harming someone else, and it is after normal business hours, please seek help immediately. Contact the Crisis Helpline or the resources below: