Scheduling


Reservations

To schedule a reservation or request services, all users must sign-in through the iLab scheduling system which requires the one-time creation of an iLab Profile. Please contact iLab@utsa.edu for all reservation questions.

To Register for an iLab Account: Internal Customers

  1. Navigate to the core page: http://utsa.corefacilities.org/service_center/show_external/3642
  2. In the upper-right-hand corner of the screen click Login and select the click here link if you are part of the institution.
  3. You will be directed to an authentication page where you will need to enter your UTSA credentials (use your "abc123").
  4. Once you have entered your credentials, click the Login button.
  5. You will be directed to an iLab registration page where you will need to select your PI/Lab and verify your contact information.
  6. Once your registration has been submitted, your PI will receive a notification that you have requested membership to their lab in iLab. They will need to approve your membership and assign any Project IDs or Cost Centers for your future use of core facility resources.

To Register for an iLab Account: External Customers

  1. Complete the registration form on the https://utsa.corefacilities.org/account/604/signup.
  2. Receive a Welcome email from iLab (typically within one business day) with login credentials.
  3. Use login credentials to create account.

To Create a Service Request

Once you have been accepted into your PI’s lab and assigned a Fund Number, you can submit requests.

  1. Login using your UTSA ID and Passphrase.
  2. Select the Request Services tab and click the Request Service button next to the service of interest.
  3. You will be asked to complete a form and provide payment information for your request before submitting the request to the core.
  4. Your request will be pending review by the core. The core will add charges and submit it back to you for approval. Make sure to watch for an email from iLab regarding your updated project.

To Create an Equipment Reservation

Once you have been accepted into your PI’s lab and assigned a Fund Number, you can place orders and schedule equipment time.

  1. Login using your UTSA ID and Passphrase.
  2. Select the Schedule Equipment tab and click on the View Schedule button next to the instrument of interest. Click and drag the time frame you would like to schedule your reservation.
  3. A window will pop up that allows you to verify your reservations details and provide payment information before saving the reservation.
  4. Your reservation will need to be approved by the core. You can confirm this by viewing your homepage (click the Home button in the upper left corner of the iLab window).

Additional Help

More detailed instructions are available on the iLab Help site. For any questions not addressed in the manual, click on the leave iLab feedback link in the upper right hand corner or contact support@ilabsolutions.com.