Urgent Care and Operational Clinics vs. Emergency Rooms

The ER is an important option for employees, especially in emergent situations, but it doesn’t always need to be the first option.

Many national health research organizations tell us that a large portion of ER visits could be better handled at Urgent Care or Occupational Clinic facilities:

• It costs a lot of money for hospitals to support the equipment and staff required. Visits to the ER generally cost much more than those to Urgent Care or Occupational Clinic facilities.
• ERs treat patients with the most serious conditions first. Those with less urgent needs will often wait longer to see a provider.

When to go to Urgent Care of Occupational Clinics

Here are a few common conditions that lack the severity to merit trips to the ER:

• Minor accidents and falls
• Sprains and strains
• Moderate back problems
• Cuts and lacerations
• Abrasions and contusions
• Minor broken bones, burns and eye injuries

Benefits of Urgent Care/Occupational Clinics

Here are a few of the many benefits of sending employees to Urgent Care or Occupational Clinic facilities for non-emergent cases:

• Employees benefit from two to three times faster service
• Staff is familiar with the importance of treating work-related injuries
• Clinics understand the importance of Return-to-Work (RTW) programs
• Necessary workers’ compensation forms will be completed
• Continuity of follow-up care is performed
• Better price for the same medical service

Significance of Accessibility and Direction

Before directing employees to the ER, be sure it is an emergent need. When employees, employers and the general public rely on Urgent Care or Occupational Clinic facilities, they allow ER resources for more serious and life-threatening conditions.

Accessibility is key, and in the event that an employee needs care after hours and Urgent Care or Occupational Clinics are not open, the ER may be the most suitable option if attention cannot wait.

More Information

For more information, contact IMO Med-Select Network at 888-466-6381 or via email.

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