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TimelyCare

UTSA students have FREE, 24/7 access to virtual care services with TimelyCare —
the virtual health and well-being platform from TimelyCare, designed for college students.

Students have access to TimelyCare services 365 days a year. That means you have access
during breaks, after-hours, and any time you need support! Visit TimelyCare to get
started.

What is TimelyCare?

TalkNow:
24/7, on-demand emotional support available via phone, video, or chat, to talk about about anything, including anxiety, relationships, depression, and school-related stressors.

Scheduled Counseling:
Choose the day, time, and mental health provider that best works for you. (9 visits per year)

Health Coaching:
Developing helthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.

Psychiatry
Appointments are available through referrals.

Self-Care Content:
Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.

Basic Needs Support
Access to low or reduced-cost community resources, including food and housing assistance, transit support, childcare, and finances.

Your use of TimelyCare – including chats, calls, and conversations, is free and confidential – meaning your professors, family, friends, etc., will not know unless you tell them.

TimelyCare resources and professional counselors can help you address common concerns such as:

  • Relationship issues
  • Feelings of isolation, loneliness, or sadness
  • General stress and worry
  • Adapting to a new campus culture, learning style, or city
  • Frustration or uncertainty related to studies or post-grad plans
  • Creating balance between personal and academic priorities

Want to learn more?

 

TimelyCare App 101: Access TimelyCare in Five Easy Steps

  1. Search 'TimelyCare' on your device's app store and download.

  2. Open the app and go through the initial prompts.

  3. Get Started by completing your profile, including searching and selecting your school. Review the terms of use, consent, and if you agree, check the circle to proceed. TimelyCare is confidential and HIPAA compliant

  4. Click "Get Care"

  5. You are all set! You can now access content to support your emotional health and wellbeing - including assessments, podcasts, articles, webinars, and more!