Campus Wi-Fi Upgrades 2023

The improved AirRowdy Wi-Fi service is offered to all students and employees and is easily accessible with your myUTSA ID (abc123) and passphrase.

To ensure a successful connection to AirRowdy, please review and follow the instructions below.

UTS Tech Café is available to help students, faculty, and staff connect to AirRowdy. Please email techcafe@utsa.edu or call 210-458-5555 for support on weekdays from 8 a.m. to 7 p.m.

Faculty having trouble accessing the Wi-Fi from a classroom should contact Academic Innovation at 210-458-4520 or AcademicInnovation@utsa.edu for technician assistance. Academic Innovation has classroom technicians on campus weekdays through the last scheduled class.

TECH CAFÉ LOCATIONS

• Tech Café on the Paseo: HSU 2.214a
  • Monday-Friday | 8:00am-5:00pm
• Downtown Tech Café: BV 2.400
  
  • Monday-Friday | 8:30am-4:30pm

 COMPUTER LABS

• BB 2.01.20
  • Monday-Friday | 8:00am-7:00pm
• JPL 2nd Floor
  • Monday-Thursday | 8:00am-9:00pm
  • Friday | 8:00am-8:00pm
  • Saturday-Sunday | 12:00pm-8:00pm
• BV 2.314
  • Monday | 12:00pm-4:00pm
  • Tuesday | 10:00am-2:00pm
  • Wednesday | 12:00pm-3:00pm
  • Thursday | 10:00am-2:00pm
  • Friday-Sunday | 11:00am-5:00pm

UTSA is enhancing network connectivity across our campuses through several initiatives, including replacing older wireless access points, testing connectivity throughout campus, and increasing bandwidth to accommodate growth in the number of users and devices connecting to the network. This work is part of a major project to improve the reliability of the network to ensure our UTSA community has reliable access to the internet.

UTSA students, faculty and staff can expect more seamless Wi-Fi connectivity across UTSA’s campuses. The upgrades will result in greater reliability and continuous connectivity. Looking forward, additional upgrades will encompass the replacement of equipment in 60 buildings across UTSA campuses.

UTSA employees are strongly encouraged to use a wired connection in their offices. This will provide a more stable connection and will decrease demand on existing Wi-Fi.

If you need assitance, please contact Tech Café at 210-458-5555 or techcafe@utsa.edu.

Contact Academic Innovation at 210-458-4520 or AcademicInnovaton@utsa.edu for assistance from a classroom technician. Academic Innovation has classroom technicians on campus weekdays until the last scheduled class.

Our Tech Café is open until 7 p.m. on weekdays. The Tech Café can be reached at 210-458-5555 or techcafe@utsa.edu.

Faculty members who are experiencing persistent issues with their classroom technology or network connection outside the hours of 7 a.m. to 6 p.m. should contact Academic Innovation at 210-458-5420 or AcademicInnovation@utsa.edu to schedule a meeting with a classroom technician to troubleshoot the issues.