Thursday, January 4, 2024

UTSA offers students new mental health resource to promote well-being

UTSA offers students new mental health resource to promote well-being

SEPTEMBER 1, 2023 — This fall, UTSA students will have a new option for accessing mental health care. TimelyCare, a Texas-based provider of virtual health and well-being resources in higher education, will be just a click away on students’ phones and devices through a free app.

The TimelyCare app provides students with access to 24/7 virtual health and well-being support. Services offered through the new program include:

  • On-demand mental health and emotional support
  • Scheduled mental health counseling sessions
  • Health coaching
  • Psychiatry services (by referral)
  • Guided self-care content
  • Access to free or reduced-cost community resources

“TimelyCare will make counseling accessible to more students, especially those who need appointments during evening and weekend hours.”



Wellness and well-being are intrinsically linked to a student’s academic and personal success, and TimelyCare provides an easy and convenient option for all UTSA students to access self-care resources.

“UTSA is committed to supporting students’ well-being and providing resources to help them overcome barriers to academic success,” said Melissa Hernandez, UTSA associate dean of students for wellbeing. “TimelyCare will make counseling accessible to more students, especially those who need appointments during evening and weekend hours.”

TimelyCare will be available to students through the Office of Wellbeing Services. An integrated area within the Division of Student Affairs, Wellbeing Services integrates health education, counseling, survivor advocacy and other programs to provide a comprehensive approach to student wellbeing.

In June, the University of Texas System Board of Regents announced the expansion of its investment in student mental health services with the launch of its partnership with TimelyCare to offer free, virtual mental health support to students at all 14 UT institutions, including UTSA.

“We know that students’ mental health is tied to their academic achievement and that the demand for access to mental health services for UT students has never been greater,” said UT System Chancellor James B. Milliken. “The Board of Regents has consistently and proactively addressed this need. We are proud that this latest investment will make mental health resources more readily available and easier to access for UT students.”


EXPLORE FURTHER
Visit UTSA Wellbeing Services to learn more about the programs and services available to students.
Download the TimelyCare app to easily access mental health resources.
⇒ Students seeking on-campus health care or counseling can call Wellness 360 at 210-458-4142 or log into their MyHealth Portal to schedule an appointment. Urgent and crisis walk-in services are available during business hours and the 24-hour crisis line can be accessed by calling 210-458-4140, option 3.

Last year, UTSA expanded its student health care services by partnering with UT Health San Antonio to bring its Wellness 360 clinic to campus. This nurse practitioner-led clinic offers a holistic approach to health care. The clinic provides a wide range of primary care and preventive health services, all conveniently located in the Recreation and Wellness Center building on the UTSA Main Campus. The clinic also features the Wellness 360 counseling center, which provides short-term individual counseling, group counseling and psychiatry.

Matthew Boerger



UTSA Today is produced by University Strategic Communications,
the official news source
of The University of Texas at San Antonio.

Send your feedback to news@utsa.edu.


UTSA Today is produced by University Communications and Marketing, the official news source of The University of Texas at San Antonio. Send your feedback to news@utsa.edu. Keep up-to-date on UTSA news by visiting UTSA Today. Connect with UTSA online at Facebook, Twitter, Youtube and Instagram.


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UTSA’s Mission

The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.

UTSA’s Vision

To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.

UTSA’s Core Values

We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.

UTSA’S Destinations

UTSA is a proud Hispanic Serving Institution (HSI) as designated by the U.S. Department of Education .

Our Commitment to Inclusivity

The University of Texas at San Antonio, a Hispanic Serving Institution situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to promoting access for all. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.