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Handbook of Operating Procedures
Chapter 3 - Staff
Publication Date: August 17, 2016
Responsible Executive: VP for Business Affairs

3.03 Discipline and Dismissal of Classified Employees


It is the policy of The University of Texas at San Antonio (UTSA) to encourage fair, efficient and equitable solutions for problems arising out of the employment relationship and to meet the applicable requirements of state and federal law.


The purpose of this policy is to provide a procedure for the discipline and dismissal of classified employees who are subject to its provisions.  Classified employees are at-will employees who serve without tenure.  No provision of this policy shall confer rights to employees that are contrary to the employment-at-will doctrine.


This policy and procedures are applicable to conduct or job performance of a classified employee that results in a decision to impose a disciplinary penalty of demotion, suspension without pay, or dismissal.  It does not apply to:

  1. University police or faculty who are subject to other approved discipline or dismissal procedures. Please refer to HOP 2.13 Termination and Nonreappointment of a Tenured or Tenure-Track Faculty Member for faculty;
  2. Suspension with pay pending investigation of allegations relating to an employee;
  3. Appointed positions where the decision not to offer reappointment to persons whose appointment for a stated period of one year or less expires at the end of such period;
  4. Administrative and professional (A&P) employees;
  5. Persons who are employed in positions that require student status as a condition of employment; or
  6. Dismissal of employees:
    1. Who occupy positions that are dependant upon funding from a specific source and such funding is not received.
    2. As a result of a reduction in force.
    3. Due to financial exigency.
    4. During any probationary period of employment.
    5. Who are appointed at a per diem or hourly rate and work on an as needed basis.
    6. Who have not attained or maintained the necessary clearance, certification, or licensure for their positions.
    7. Who have exhausted applicable leave entitlements.



UTSA or UT System Policies or the Board of Regents Rules & Regulations

  1. Board of Regents’ Rules & Regulations Rule 30601: Discipline and Dismissal of Classified Employees
  2. Board of Regents’ Rules & Regulations Rule 30103: Standards of Conduct
  3. UTSA HOP 3.01 Annual Non-Faculty Performance Evaluation Program
  4. UTSA HOP 3.04 Grievances of Non-Faculty Employees


If you have any questions about HOP 3.03, Discipline and Dismissal of Classified Employees, contact the following office:

Human Resources - Employee Relations




  1. Employee
    1. Is expected to become familiar with performance criteria for his or her particular job and with all rules, procedures and standards of conduct established by the UT System Board of Regents, UTSA and the employee’s department or unit.  
      1. An employee who does not fulfill the responsibilities set out by such performance criteria, rules, procedures and standards of conduct may be subject to adverse personnel action.
    2. Maintains satisfactory work performance and/or meets reasonable and objective measures of efficiency and productivity. 
  2. Supervisor: Judges employee's work performance with evaluation of the quality and quantity of work performed.


  1. Conduct Subject to Disciplinary Action
    1. Work Performance: Work performance is to be judged by the supervisor's evaluation of the quality and quantity of work performed by each employee. Failure of an employee to maintain satisfactory work performance standards or to meet a reasonable and objective measure of efficiency and productivity may constitute grounds for disciplinary action including dismissal.
    2. Unacceptable Conduct: All are expected to maintain standards of conduct suitable and acceptable to the work environment.  Disciplinary action, including dismissal, may be imposed for unacceptable conduct.  Examples of unacceptable conduct include, but are not limited to:
      1. Falsification of military records, time sheets, personnel records or other institutional records;
      2. Neglect of duties;
      3. Smoking anywhere on UTSA campuses;
      4. Gambling or participating in lotteries or any other games of chance on the premises at any time;
      5. Soliciting or collecting money or circulating petitions on the premises other than within the rules and regulations of UTSA;
      6. Bringing intoxicants or drugs onto the premises of the University, using intoxicants or drugs on the premises at any time, having intoxicants or drugs in one’s possession on the premises at any time, or being under the influence of intoxicants or drugs on the premises at any time;
      7. Abuse or waste of tools, equipment, fixtures, property, supplies or goods of the University;
      8. Creating or contributing to unhealthy or unsanitary conditions;
      9. Violations of safety rules or accepted safety practices;
      10. Failure to cooperate with supervisor or co-worker, impairment of function of work unit, or disruptive conduct;
      11. Disorderly conduct, harassment of other employees (including sexual harassment) or use of abusive language on the premises;
      12. Fighting, encouraging a fight or threatening, attempting or causing injury to another person on the premises;
      13. Theft, dishonest or unauthorized use of institutional property, including records and confidential information;
      14. Creating a condition hazardous to another person on the premises;
      15. Destroying or defacing University property or records or the property of a student or employee;
      16. Refusal of an employee to follow instructions or to perform designated work that may be required of an employee, or refusal to adhere to established rules and regulations; or
      17. Repeated tardiness or absence, absence without proper notification to the supervisor or without satisfactory reason or unavailability for work.
  2. Discipline Procedures: The following procedures will be followed when an employee who is subject to this policy is demoted for disciplinary reasons, suspended without pay, or dismissed.
    1. The supervisor will review the evidence and the proposed disciplinary action with the Employee Relations Director or his or her designee.
    2. Once the supervisor has sought and obtained the concurrence of the Employee Relations Director, or his or her designee, he or she must then obtain the concurrence of the department head or administrative equivalent to whom he or she reports before proceeding with the proposed disciplinary action.
    3. The supervisor shall inform the employee, in writing, of the reasons for the proposed disciplinary action, and the facts upon which the supervisor relies.  The employee shall be provided with an opportunity to respond to the charges, either verbally or in writing, within a reasonable time not to exceed two (2) working days and to persuade the supervisor that the grounds for the disciplinary action are mistaken or incorrect before a final decision is made to take disciplinary action.  This pre-disciplinary notification serves as an opportunity to avoid mistaken decisions to impose discipline and is not intended to definitely resolve the propriety of the disciplinary action being considered.
    4. If the supervisor is not persuaded by the employee’s response that the decision to take disciplinary action is incorrect or mistaken, the supervisor will proceed to impose the disciplinary action.  The supervisor shall inform the employee, in writing, of the following:
      1. Whether the disciplinary action is a demotion, suspension without pay or dismissal and its effective date.
      2. A specific period for a suspension without pay, not to exceed one (1) month.
      3. The specific incident, conduct, course of conduct, unsatisfactory work performance, or other basis for the disciplinary action.
      4. Any previous efforts to make the employee aware of the need to change or improve work performance or conduct.
      5. Reference to any relevant rule, regulation or policy.
  3. Effect Upon Employee Benefits: An employee who is demoted or suspended without pay continues to accrue vacation and sick leave, to be covered by group insurance, and to be entitled to other employee benefit programs.  If a demotion or suspension without pay is appealed and the appeal of the demotion or suspension is successful, the employee shall be entitled to payment for wages lost as a result of the demotion or suspension.  If an appeal of dismissal is successful, the employee shall be reinstated to the same or similar position and shall be entitled to payment of back wages less any unemployment compensation insurance benefits received by the employee after the date of dismissal.  Employee benefits such as vacation and sick leave shall be credited back to the date of dismissal. 
  4. Procedure for Appeal: Disciplinary actions resulting in dismissal, suspension without pay, or demotion may be appealed by the affected employee pursuant to the process set out below by submitting a written request for a hearing to the vice president or administrative equivalent for the employee’s department. The request must be made within ten (10) working days following the date of the disciplinary action. The failure of the employee to submit the appeal in a timely manner shall constitute a withdrawal of the appeal.  The vice president or administrative equivalent shall, at his or her discretion, either hear the appeal in person or appoint a delegate(s) to hear the appeal.  The hearing shall be conducted as soon as practical, pursuant to the following procedures:
    1. Naming of Delegate: If the vice president or other administrative equivalent elects to appoint a delegate(s) to hear the appeal, the name or names will be furnished to the employee as soon as practical after the selection is made.  If more than one person is appointed, one of them shall be designated in the notice to the employee to serve as chair.
    2. Challenges as to Fairness: An employee may challenge the fairness and impartiality of the vice president or administrative equivalent or an appointed delegate(s).  The challenge must be in writing and must clearly state the factual basis for the challenge.  A challenge of the vice president or administrative equivalent must be made within five (5) days of the date of the request for a hearing and a challenge of a delegate(s) must be made within five (5) days after the date of the notice appointing the delegate(s).  It shall be up to the person challenged to determine whether he or she can serve with fairness and impartiality.  If the challenged vice president or administrative equivalent determines that he or she cannot be fair and impartial in the consideration of the appeal, he or she shall appoint another delegate(s) to hear the appeal.  If a challenged delegate(s) determines that he or she cannot be fair and impartial in the consideration of the appeal, the vice president or administrative official shall appoint another delegate(s).
    3. Exchange of Information: At least five (5) working days prior to the time set for the hearing, the institutional representative for the appeal and the employee shall furnish each other with the names of the witnesses to be called, a summary of their expected testimony, and a copy of each document, record or exhibit to be introduced at the hearing.
    4. Chair: The vice president or administrative equivalent or the delegate designated as chair shall preside at the hearing and ensure the order of presentation as well as decide on questions of relevancy.  The chair shall also have the discretion to determine the length of the hearing and the form and scope of cross-examination allowed during the hearing.  Upon request, the chair may consult with and be advised by counsel during the hearing.
    5. Right to Representation: The employee has the right to be represented at the hearing by an attorney or other individual representative.  If the employee is represented by an attorney or an individual from an employee organization, the institution may be represented by an attorney from the institution of the Office of General Counsel of The University of Texas System.
    6. Record of the Hearing: In all appeal hearings the University shall make a recording of the hearing and make a copy of the recording available to the employee on request.  The recording of the proceedings shall be the official record of the hearing.
    7. Burden of Proof: UTSA will demonstrate by the greater weight of the credible evidence that the disciplinary action should be sustained.  UTSA will present its case first after which the employee shall present his or her case.
    8. Evidence: The hearing shall consist of testimony by witnesses called by the University and the employee, with both parties having the right to cross-examine witnesses.  Relevant exhibits may be introduced by either party and the chair shall take notice of the employee’s personnel record.
    9. Witnesses - Any employee may be asked to appear as a witness for either party.  It shall be the duty of an employee requested to testify to do so as to any facts which may be relevant to the appeal.  It is the responsibility of each party to assure attendance by its witnesses.
    10. Notification to Vice President - The delegate(s) shall deliberate, prepare and forward written findings and recommendations to the vice president or administrative equivalent within ten (10) working days after the close of the hearing.
    11. Employee Notification - The vice president or administrative equivalent shall mail his or her decision to the employee within ten (10) working days following the receipt of the findings and recommendations from the delegate(s).  If the vice president or administrative equivalent has heard the appeal, he or she shall mail a written decision to the employee within ten (10) working days after the close of the hearing. The decision of the vice president or administrative equivalent is final.
  5. Records of Disciplinary Action: Copies of all documents pertaining to disciplinary actions shall be filed in the employee's personnel file.