Flores & Associates

Agreement Information

Contract Number: 31201958
Contract Period: 04/01/2012 - 08/31/2012 (with 3, 1 year options to extend)

Vendor Representative: Richard Flores
Email Address: Richard@floresandassociates.com
Phone Number: 210-606-1043

General Information

UTSA has contracted with Flores and Associates, a Historically Underutilized Business, to provide university wide printer maintenance and repair services. This contract offers bi-annual preventative maintenance services, repair services, and parts at a discount rate.

Instructions for Purchase

• Bi-Annual Preventative Maintenance

  
  Step 1: Departments are instructed to create a Small Dollar purchase order for bi-annual preventative maintenance services at the following rate (rate shall change each fiscal year):
  
  Year 2: $13.17 per machine/ per year
  
  Step 2: Department requisitions/purchase orders must include the following language:

  
  Pricing based on UTSA contract: 31201958
  Contract terms: XX/XX/XX to XX/XX/XX
  

  Step 3: Departments shall contact Flores and Associates to schedule preventative maintenance/cleaning services with a 24 hour advance notice.
  
  

• Service Repairs

  
  Departments shall use a Pro-Card or create a Small Dollar purchase order for service repairs at the following rate (rate shall change each fiscal year):
  
  Year 2: $55.00 per hour
  
  Percentage discount off Manufacturer Price list for part: 25%
  
  Note: Flores and Associates shall respond to all services calls within 24 hours.