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To achieve excellence in service and programming, Student Affairs professionals must effectively communicate by: providing clear, concise, knowledgeable, accurate and timely information; using multiple means of communication; identifying and anticipating needs; serving as advocates; suspending assumptions; listening to understand; understanding and respecting diverse perspectives; interacting in a professional and courteous manner; being accountable for our own actions;

Outcomes of Excellent Communication for Service

Outcomes of Excellent Communication for Programming