As employees, we often assess and are concerned with communication within our office and amongst our colleagues. We will sometimes define miscommunication amongst ourselves as no communication at all. Mary Miscisin, True Colors Expert, has composed an article exposing communication mistakes we personally make when trying to communicate with others. Though not to be considered “bad” habits, it is a good idea to remember your most dominant colors and that of those you are speaking with to make sure that time and energy can be maximized in your time together.

Each example listed Below, you will find the top 5 communication mistakes, defined by True Color.

The 5 Most Common Communication Mistakes…

BLUE
• Beating around the bush
• Over Apologize
• Taking things personally
• Mistaking intensity for anger or hostility
• Using emotional appeals

GOLD
• Close-minded to change
• Finger wagging
• Check it off blinders
• Stuck on specifics
• Martyrdom and complaining (no one else does it “right”)

GREEN
• Pointing out mistakes first
• Data Dumping
• Data diving- Humor at others’ expense
• Unreasonable expectations
• Living in your head

ORANGE
• Interrupting
• Ready, FIRE, Aim
• Bulldozing Intensity
• Self Centered
• Multi-tasking

Visit www.positivelymary.com/TrueColors-Communication_Mistakes.pdf to read the entire article.

True Colors Survey
Thank you to the 209 individuals who recently participated in the survey. We are analyzing the great information you offered to better serve your needs and achieve the Division’s mission.

Training Update:
Since September 20 the True Colors Team has completed sessions:
2              New Student Affairs staff
1              Municipal Court –Juvenile
4              Student Affairs student employees
2              COB Management classes
9 sessions for a total of 275 individuals

Congrats to all!

True Colors Upcoming Training --

True Colors Training Schedule for staff (SD 410) ---- Fall 2011

True Colors Training Schedule for Student Affairs student employees (SD 417) -- Fall 2011

Any comments? Please send to VPSA@utsa.edu

Four C's Training Schedule for staff (SD 415) – Fall 2011

Four C's Training ---
· Oct. 18, 2011 @ 1:30 – 5:00 @ UC Harris Room
· Oct. 26, 2011 @ 8:30 – 12:00 noon @ UC Harris Room

VPSA@utsa.edu