Get to Know the Ombuds

University Ombuds

edmondson-full.jpgDonna Edmondson, M.A.

Donna Edmondson has been with the University of Texas at San Antonio (UTSA) since 1997. She has served as an Ombuds/Ombudsperson since 2012 when the administration decided to create the position for the Division of Research.  In 2013, the position transferred to the Division of Academic Affairs to serve staff and faculty. Now Donna is the University Ombuds offering conflict resolution services to all UTSA employees.

 Prior to serving as the Ombuds, Donna served for 9 years as Associate Director for Academic Publications and Graduation Coordination in the Office of the Registrar (UTSA). Her first years as an employee with UTSA were spent on West Campus at the Center for Archaeological Research serving in various roles from work-study to Research Assistant and Program Coordinator for the Legacy Outreach Program. Her experience as an employee and manager allow her to understand concerns from various perspectives and provide possible resolutions at the lowest level. 

 Donna is a proud UTSA alumnus receiving her undergraduate degree in Anthropology and American Studies, as well as her graduate degree in History. She is an alumnus of Leadership UTSA (LUTSA) and the Women’s Professional Advancement and Synergy Academy (WPASA), an EPIC Mentor, and a member of the Behavioral Intervention Team (BIT).  Donna is a member of the International Ombudsman Association (IOA) serving on various committees including Research & Assessment, DEIAB, and the Nominating Committee.


“When you’ve worked hard and done well, and walked through that doorway of opportunity, you don’t slam it shut behind you. You reach back, and give other folks the same chances that helped you succeed.” Michelle Obama