Windows 11
Windows 11 at UT San Antonio
All UTSA-issued PCs must be upgraded by September 28, 2026.
Have a question about the upgrade? Check out our FAQ.
Upgrade Options: Self-Service or Technician-Conducted
Most users have two options for completing the upgrade: you can conduct a self-service upgrade or a technician-conducted upgrade. The upgrade will maintain all programs and data while upgrading the Operating System (OS) and several of UTSA's supported applications.
Note: While you are unlikely to lose any data when completing the upgrade, it would still be a good idea to review the data you have backed up to OneDrive for Business.
Self-Service Upgrade
Use this link for self-service upgrade instructions.
You can complete the self-service upgrade on-campus or at home. For fastest results, consider conducting the upgrade from your office on campus while connected to a hard-wired connection.
Technician-Conducted Upgrade
To request a technician-conducted upgrade, use this link to create a ticket.
On that page, you will enter some information about your device and be able to select a date and time to drop off your device at Tech Café. You will be given a four-hour window in which you can pick up your device when the upgrade is complete.