Tech Café Services
Tech Café staff provide the following services for current UTSA students, faculty, staff or affiliate member(s):
Network & System Access Support:
- Guide you through activating your myUTSA ID
- Provide you with options for resetting your myUTSA ID
- Help register your smartphone and mobile devices for DUO / Two-factor Authentication
- Help you with accessing multiple UTSA application services
- Help you configure your devices to access UTSA’s AirRowdy Wireless networks
- Help you configure and access your VPN (Virtual Private Networking) on your devices (for Faculty, Staff, and affiliates only)
- Guide you with options for network printing (Faculty, Staff, Affiliates: Office network printing / Students: PrintSpot Student printing)
Software Application Support:
- Provide assistance navigating UTSA application services
- Troubleshoot and ensure UTSA applications are properly configured for use on your computing devices
- Provide Windows and Mac operating system support
Hardware Support:
- Troubleshoot UTSA computing device hardware issues for faculty and staff
- Troubleshoot personal device hardware issues for students
- Provide diagnostic and malware/virus scans and removal
- Provide recommendations for computing hardware purchases
Tech Café Learning Sessions:
- Help with short application tutorials and overview sessions
- Provide application demo sessions