Title |
SD0302 - A Customer Service Model |
| Course Description | Providing quality customer service is an important objective of UTSA. Come discover the foundations necessary to create a superior customer experience. This model will enable you to identify and incorporate these foundations in order to meet your customer's needs in an effective manner and achieve the "Platinum" level of service with all clients. |
| Course Duration (hrs) | 3 |
| Who Should Take This Course | |
| Prerequisites | |
| Contact Person | JUDITH VERDON - judith.verdon@utsa.edu |