"Every time I come to the Administrative Toolbox class I get excited about my job--a new aspect, a new look.  I love the course!"

"I have attended all three Access courses and have found them to be very helpful."

"Open discussion was enjoyable and the quiz on who to contact in different situations was fun & helpful."

"Wish I had taken this class earlier to save time looking for information."

"Class discussion and handouts were great.  Made me think and take a different look at what I'm doing."

"I really enjoyed this class and it has inspired me to provide better customer service."

"These supervisor's workshops are so essential!"

"Great insight; I look forward to using these new skills and techniques."

"I want to take a minute to tell you guys how much I've enjoyed the class.  It seems the university is usually in the role of asking me to give my time and my talents, etc.  This is a refreshing experience where the university is giving back.
I really appreciate it."

"Creative, helpful and invaluable material... I can see there are great challenges and rewards ahead."

"Excellent presentation, all of my colleagues continue to talk about the great job that you did in the session and enjoy attending the workshops you offer."

Thank you - liked meeting other staff...instructor's energy really helps..great to feel a part of the university-"you really brought us 'on board...an energizing workshop, very well organized and presented..great job!"

"...It was a great refresher!. It was a positive solutions orientation-approach in providing job duties and student satisfaction...The class was very informative..It was a very invigorating class...makes you really go out and help the students."