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OIT Home > OITConnect > Network & Internet > Network Accounts

Network Accounts

June 2011: The network account request process has changed, effectively eliminating the need to formally request accounts for new faculty and staff members. Please review the following information before submitting a network account request.

How Do I...

 

Request a network account for a new employee

 

- for Faculty or Staff

Accounts are automatically created when entered into HRMS. New employee will activate account in Day O.N.E. orientation.

- for Contractor/Temporary/Guest

Create the account using the online system (http://www.utsa.edu/oit/GetNetworkID).

- for Part-time employees

Students - use their existing account, request departmental permissions, if needed.

Non-students - create the account through HRMS, send the account activation email to the employee.

To request departmental permissions for the employee, submit your request using our Web form. In ASAP, select the Employee Services tab, then Network Account Forms link. ASAP is available at https://asap.utsa.edu.

Activate a new account

Accounts are automatically activated at Day O.N.E. orientation. If the employee needs access before then, log in to the online system: http://www.utsa.edu/oit/GetNetworkID (see detailed instructions in the account activation FAQ below).

Add departmental permissions to a new account (request access to departmenal I: drive, shared network printer, etc.)

Submit your request using our Web form. In ASAP, select the Employee Services tab, then Network Account Forms link. ASAP is available at https://asap.utsa.edu.

Modify an existing network account

Submit your request using our Web form. In ASAP, select the Employee Services tab, then Network Account Forms link. ASAP is available at https://asap.utsa.edu.

Transfer an existing network account

Submit your request using our Web form. In ASAP, select the Employee Services tab, then Network Account Forms link. ASAP is available at https://asap.utsa.edu.

Request a Departmental Email Account

Submit your request using our Web form. In ASAP, select the Employee Services tab, then Network Account Forms link. ASAP is available at https://asap.utsa.edu.

Process an Employee Separation

Submit your request on the Separation Notification Form (more info on the Human Resources website)

Request a Banner Account

Submit your request on the Banner Form page: http://utsa.edu/registrar/bansec/forms.html

FREQUENTLY ASKED QUESTIONS (FAQ)

How can I find out if a network account already exists for an employee?

  1. Log in to the Network Account application (http://www.utsa.edu/oit/GetNetworkID)
  2. Enter the new employee's information
  3. Review the records returned by the search (if applicable) to verify the network account has been created

How do I send an account activation email to a new employee, guest or contractor?

  1. Log in to the Network Account application (http://www.utsa.edu/oit/GetNetworkID)
  2. Enter the new employee's information
  3. Review the records returned by the search
  4. Select the record from the list and click Submit
  5. On the Network Account Creation – Account Exists page enter the employee's NON-UTSA email address (for example, Gmail, Yahoo! Mail, etc.)
  6. Click Send Email
NOTE: The link provided in the activation email message is only valid for 72 hours. If the new employee does not complete the process during that time you can re-send the activation email by repeating these steps.

 

How do I create a network account for a guest or contractor?

  1. Log in to the Network Account application (http://www.utsa.edu/oit/GetNetworkID)
  2. Enter the new employee's information
  3. Review the records returned by the search (if applicable) to ensure the network account does not already exist
  4. If the list does not display the employee you are looking for, select "None of the above" and click Submit
  5. Verify the new employee's information
  6. Click Create Account

If you have any questions pertaining to the network account process, please contact OIT Support Services at 458-5555, via e-mail at oitconnect@utsa.edu or fill out the online OIT Support Services request form.

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