E-mail Best Practices
E-mail is not secure. It can easily be forged and does not necessarily afford the privacy one might expect. One could go on at length about e-mail security problems but here are a few basic things to keep in mind:
- Do not give out your UTSA Network/e-mail password to anyone and do not write it down where it can be easily discovered.
Don't share it with friends and don't tell your supervisor. It is a violation of UTSA policy to share your UTSA ID Login and password with anyone.The Office of Information Technology will never ask you for your password.
- Do not open suspicious e-mail attachments; they may contain viruses or worms.
A virus is malicious computer code usually spread via e-mail. Many viruses send copies of themselves to all of the contacts in your e-mail address book. Some viruses will attack and delete files on your hard drive.
- Install an anti-virus software program and update it on a regular basis.
Most viruses are spread through e-mail messages. Clicking on an infected attachment can spread a virus that can cripple your PC or spread it to hundreds of other computers. If possible, configure your anti-virus software to accept automatic virus definition updates from the software company.
- Do not click links in the body of e-mails. Instead, copy and paste the link in a new tab or window.
The message often will appear to be sent from a legitimate company, such as PayPal, eBay or a financial institution. Pretending to be another entity or individual is known as "spoofing."
The body of a phishing e-mail message usually contains a warning that your online account has been compromised and urges you to re-enter your personal information (User ID, password, credit card or account number) by clicking on a link to a Web page.
- If you must enter a valid e-mail address on a Web site, considering creating a "throwaway" e-mail account.
E-mail clients like Yahoo! Mail, MSN Mail (hotmail) and Google offer free e-mail accounts. Use this e-mail address if you are asked for a valid address.
- Use a spam-filtering software.
Spam-filtering software serves as a front-end to the traditional e-mail Inbox. E-mail messages are received by the spam-filtering system and a set of rules determines if each message has the characteristics of a typical spam message.
Suspect e-mail messages are diverted to a "quarantine" area, where the recipient has the opportunity to review each held message to determine its relevance. All other messages will go directly to your Outlook Inbox.
Another feature of spam-filtering software is its ability to "learn" which messages to flag as spam. Users have the ability to create rules that will allow or screen out e-mail messages.
- Treat e-mail as private communications.
- Be careful when addressing e-mail (be sure who you're sending it to).
- Since e-mail is subject to spoofing, use common sense when assessing message validity.
- Don't put anything in e-mail you wouldn't put on a postcard.