Purpose - The Change Management Standard provides a plan for the development, implementation and management of changes to UTSA computer systems. Changes require serious forethought, careful monitoring and follow-up evaluation to reduce negative impact to the user community and to increase the value of information resources (IR).

Audience - The UTSA Change Management Standard applies to all individuals who develop, install, operate or maintain information resources.

1. Every change to UTSA multi-user production IR such as operating systems, computing hardware, networks and applications is subject to the Change Management Standard and must follow the applicable documented change management procedures.

2. All changes affecting computing environmental facilities (e.g., air conditioning, water, heat, plumbing, electricity and alarms) must be reported to or coordinated with the director of technical support services or designee.

3. Changes to any central computing systems supported by the Office of Information Technology must be thoroughly documented. Departmental systems administrators must maintain logs of system changes.

4. Changes in the major administrative systems supported by OIT will be transferred to the production environment through specialized automated control systems.