Frequently Asked Questions About AirRowdy
Who can use the wireless network?
All UTSA students, faculty and staff are permitted to use the campus wireless network.
What can I use on the wireless network?
All Web traffic (HTTP, HTTPS, etc.) is allowed on the wireless network.
How secure is the wireless network?
As a general rule, traffic on wireless networks, including AirRowdy, is not encrypted. This means that there is a risk of having your session "sniffed" during transmission. If you plan on entering sensitive information (passwords, credit card numbers) on a Web site, ensure that the site is SSL-encrypted - the URL should start with https (not http) and you should see a "lock" icon in your browser's status bar.
Faculty and staff members who need access to sensitive resources via AirRowdy will need to install and use the UTSA Virtual Private Network client.
What is a "Wireless Hotspot"?
Hot spots are areas where individuals can access the university's network if their laptops have appropriate wireless network capabilities. In these areas, authorized computer users can log on to a public segment of the network, and access online applications.
How can I improve my wireless connection?
Wireless signals are affected by many different factors. Terrain, walls, other obstacles and the proximity to other wireless users all affect how well AirRowdy works. Usually the best way to improve your signal is to try moving to another area.
Do I need to log off the network?
You should allow "pop-ups" from the AirRowdy login page. This will allow a "pop-up" of the log off button to AirRowdy that you should use after every AirRowdy session. Logins are valid for ten hours. All users are automatically logged off from AirRowdy after the time limit is exceeded.
What is needed to access the wireless network?
You must have a wireless access network device that supports 802.11b or 802.11g wireless access standards installed on your computer. Most devices, including newer laptops - which have a wireless network card built in - are currently using the 802.11g standard. Any device that supports 802.11n will also connect in 802.11g compatible mode. No configuration changes are necessary once your wireless access device is installed and is functioning properly.