Student Ombudsperson

Purpose

The university has established a Student Ombudsperson who is available to assist students who are encountering challenges within the campus community.

 

Role of the Student Ombudsperson

The Student Ombudsperson offers confidential services to all students in a welcoming and safe environment and communicates with various representatives and offices to respond to and help resolve concerns in a timely manner.

 

The Ombudsperson

• Listens to the individual's concerns

• Provides and clarifies information

• Identifies and evaluates options

• Acts as a facilitator or mediator

• Serves as a referral agent

• Makes recommendations for change to enhance the mission of the university

How to contact the Student Ombudsperson

• Phone: 210-458-4136

• Fax: 210-458-5880

• Office: Main Building (MB) at the 1604 Campus Room 4.108 – campus maps

• Email: VPSA@utsa.edu

• Address:  The University of Texas at San Antonio, Office of the Vice President for Student Affairs, Attn: Student Ombudsperson, One UTSA Circle, San Antonio, Texas  78249

• Complete and submit the online Student Concern Form below:

Student Concern Form

 

 

Steps to follow when pursuing concerns

 

Academic and Non-Academic Concerns