Staff News

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<< Back to Message from the Vice President

CONNECT

To achieve excellence in services and programming, Student Affairs professionals must connect by:

• making every interaction positive and memorable;

• realizing every moment provides an opportunity to make a positive and lasting impact;

• engaging the community in the process;

• providing individualized attention;

• building relationships and community;

• recognizing the dignity and worth of the individual;

• showing appreciation;

• providing a nurturing and safe environment;

• recognizing and honoring commonalities and differences.

Outcomes of Excellent Connections for Service

• Retention rates increase

• Appreciate and value people

• Invest in the process and the university

• Positive university experience

• Be fully present

• Concerns and needs are understood and met

• Contacts are trusted and reliable

• Discussion is open, honest and fair

Outcomes of Excellent Connections for Programming

• Participation and retention rates increase

• Opportunities for interaction exist

• Sense of community and pride

• Appreciate and value people

• Invest in the process and the university

• Evidence of learning and engagement

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