FAQ: Prospective Students

Undergraduate Admissions

You can talk with a One Stop counselor online to get answers about financial aid, admissions, registration and more via UTSA’s One-Stop Enrollment and Future Roadrunner website new chat feature. Counselors are available weekdays from 8:00 a.m. to 5:00 p.m. (8:30 a.m.-5:00 p.m. on Wednesdays).


We have extended our Fall 2020 admission deadline to July 31 for domestic students and July 1 for international students. Please contact UTSA One Stop via chat or email onestop@utsa.edu for any questions regarding your admission status.


You can schedule a virtual or phone appointment via WebEx with a Student Success Transfer Advisor in Transfer and Transition Student Success Services. They will be answering phone calls and emails between the hours of 8 a.m.-5 p.m., Monday-Friday. Please call 210-458-8777 or email TransferAdvising@utsa.edu or you may contact them directly at the contact information below:

Damaris Ibarra (Caseload by last name A-L)
Student Success Transfer Advisor
Email: Damaris.Ibarra@utsa.edu
Phone: 210-458-7124

Sarah Sanchez (Caseload by last name M-Z)
Student Success Transfer Advisor
Email: Sarah.Sanchez@utsa.edu
Phone: 210-458-8777


Graduate Admissions

To best accommodate graduate program applicants, in consultation with all UTSA colleges and with the approval of UT System, the Graduate School will temporarily suspend consideration of the following materials for admission to its graduate programs until further notice:

  • GRE and GMAT test scores
  • Official TOEFL test scores: instead, applicants will be asked to use other means of demonstrating English proficiency
  • Official transcripts: instead, unofficial transcripts must be submitted with application materials followed by official transcripts before the end of the first semester of registration.

In the absence of test scores and official transcripts, graduate admission committees will holistically review each application and temporarily modify the weights applied to the remaining admission criteria. The same overarching goal must be maintained: to admit students whose application materials demonstrate a likelihood to be successful in the graduate program and, ultimately, in their chosen career.

While there may be a slight delay in processing, submitted applications will not be affected. Permalink
Yes, UTSA is accepting domestic and international applications for open terms.

Visits and Events

On-campus tours and visits are suspended through April 9 per city and county’s “Stay at Home, Work Safe” order. However, virtual campus tours are being offered.

Other virtual resources include:

  • Signing up for Orientation
  • Connecting with an Admissions Counselor to check your status
  • Speaking with a One Stop Enrollment Counselor for financial aid
  • Presentations from different academic colleges and programs
  • A Virtual Campus Tour
  • Staff available to answer your questions

If you have additional questions, please contact our Welcome Center at welcome.center@utsa.edu or 210-458-5145.


UTSA Day will transition to a virtual experience in accordance with social distancing practices. We will still have staff available to answer your questions and showcase the campus using the UTSA Day Guide app. More details will be posted at the UTSA Day webpage.


No. In order to adhere to social distancing, the entire event will transition to an online experience. We will still have staff available to answer your questions and showcase the campus using the UTSA Day Guide app. More details will be posted at the UTSA Day webpage.


Have a question that's not answered here? Email coronavirus@utsa.edu

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Have Additional Questions?

If you are a current or prospective student, use the form below. Otherwise, please email coronavirus@utsa.edu.