Coronavirus Updates

Coronavirus Updates

Refunds

In light of the disruption to on-campus classes and services in the spring 2020 semester, UTSA refunded housing, parking permit, and meal plan charges on a prorated basis, with a starting date of March 16.

This reimbursement framework is consistent with the actions being taken at all UT System institutions.

Housing

Residents who vacated UTSA Housing (Alvarez Hall, Chaparral Village, and Laurel Village) and no longer live on campus received a prorated refund for housing charges beginning March 16 through the end of the spring 2020 semester. Refund amounts varied from person to person, depending on the resident’s housing contract, location, and more.

Chisholm Hall and University Oaks are owned by Campus Living Villages (CLV), a private company that operates on campus through a ground lease with the university. The university previously reached an agreement with CLV to reimburse residents. These reimbursements will be handled by CLV. More information for residents of these locations is available online.

Parking

Students with an active parking permit for the 2019-2020 academic year received a prorated refund beginning March 16 through the end of the academic year, August 31. Refund amounts varied by permit type. Residents who purchased a parking permit and chose to remain in on-campus housing were not eligible for this prorated refund.

Meal Plans

Students with an active meal plan received a prorated refund beginning March 16 through the end of the spring 2020 semester. Refund amounts varied by meal plan type. Residents who purchased a meal plan and chose to remain in on-campus housing were not eligible for this prorated refund. 

Receiving Refunds

Electronic refunds were processed by April 30 and were deposited in accounts via direct deposit. Students who are not set up for direct deposit will receive a refund check at the mailing address on file with the university. Checks were processed and mailed by May 8.

If you have questions regarding your refund, please contact fiscalservices@utsa.edu.