Title IX Resources
Resources for All Parties
C.A.R.E.S. Resources HOP 9.24- Sexual Harassment and Sexual Misconduct Policy
Supportive Measures
Supportive measures are designed to ensure equal access to educational programs and activities and eliminate a hostile environment on campus prior to or during an investigation at UTSA.
Supportive measures and/or accommodations are available for parties in situations alleging sexual harassment and sexual violence including sexual assault, dating and domestic violence and stalking.
Please contact our office at eos.office@utsa.edu for more information.
Wellness 360
Main Campus Clinic
RWC 1.500 | 8am-5pm
210-458-4142- If in crisis remain on the line
Student Assistance Services
Student Assistance Services serves as a central hub and collaborative resource to assist students with navigating academic and non-academic matters related to their enrollment to help them bring closure or resolution to their situation or circumstances and support their progress to degree completion and personal and professional development.
Main Campus
Student Union 2.02.18
210-458-4985| studentassistance@utsa.edu
Univerty Ombuds (Employees)
The University Ombuds is a neutral individual who listens to concerns, grievances and other climate issues and provides conflict-resolution services to the University community including faculty, staff, student employees and non-employed students in a safe and welcoming environment.
210-458-5605 | UniversityOmbuds@utsa.edu
Employee Assistance Program (Employees)
The AllOne Health Employee Assistance Program (EAP), formerly Deer Oaks, is a free service provided to UTSA benefits-eligible employees, their dependents, retirees and those who have recently separated from the university. The EAP offers a wide variety of counseling, referral and consultation services designed to assist in resolving work or life issues and support a more balanced life. All EAP benefits and services are completely confidential.
Free Professional Support:
24-Hour Access
888-993-7650 (Select Option 1)
AllOne Health Online:
- Visit AllOne Health and click “Sign Up”.
- Create your account using your UTSA email address and company code “utsa”.
- Once you enter your email and a password, your account is created. You may proceed with logging in.
Counseling Opportunities:
Off-Campus
In-person and virtual counselors are available to assist you. Learn more or call 888-981-4692 for a confidential referral to a counselor in your area.
On-Campus (starts Feb. 19)
Free, confidential on-campus counseling services for employees are available Wednesdays from 9 a.m. to 1 p.m. and Thursdays from 1 p.m. to 5 p.m. in a private space on the Main Campus.
UT Select MDLive (Employees)
Care when and where you need it, at no cost to you, through MDLIVE – available 24 hours a day, seven days a week, 365 days a year. Features include:
- Physicians with expertise in primary care, pediatrics, & more;
- Treatment for many non-emergency medical conditions, including colds and flu, fever (age 3+), sinus infections, ear problems (age 12+), allergies, etc.; and
- Behavioral health services (by appointment and with video connection only)
UTSA Counseling Services
Main Campus
Student Union (SU) 1.02.04 | 8am-5pm
210-458-4142 - If in crisis remain on the line
Downtown Campus
FS4.556
210-458-4142
Timely Care
On-demand emotional support, appointment-based counseling, advanced psychiatric care, and more. The mental health support you need, right in your pocket.
Instructions: Login with your UTSA email and follow the instructions to choose the method you're comfortable with, whether that's TalkNow, Basic Needs Support, Health Coaching, exploring their Self-Care Content, or even Scheduling Counselin.
SafeZone App
UTSA prioritizes campus security, offering 24/7 police and security coverage to protect the Roadrunner community year-round. The SafeZone mobile app strengthens this commitment by offering a fast and reliable way to connect with the UTSA Police Department (UTSAPD) for immediate assistance and support in critical situations.
The free safety app offers instant access to emergency dispatchers and responders, accurately pinpointing and sharing your location when help is needed. Your device’s GPS is only activated when you initiate an alert, and location sharing automatically ends once the alert is canceled, ensuring privacy. Additionally, SafeZone delivers timely emergency notifications, providing continuous support across all UTSA campuses.
For more information on how to download the app, please visit this link.
UTSA Police Department
UTSA Police can be reached at the numbers below. Escort services can be requested through the non-emergency number.
Emergency: 210-458-4911
Non-emergency: 210-458-4242
Hearing Impaired/TDD: 210-458-4243
Behavioral Intervention Team (BIT)
The BIT is a multi-disciplinary team of appointed UTSA staff and faculty who are responsible for identifying, assessing, and responding to concerns and/or disruptive behaviors exhibited by students, faculty, staff, and visitors who may present a risk of harm to themselves, members of the community, or the institution.
File a BIT report here.
Whataburger Resource Room
The UTSA Student Union Food Pantry helps students reach their full academic and personal potential, by providing access to healthy and nutritious foods.
Main campus: 210-458-EATS (3287)
Downtown campus: 210-458-CANS (2267)
Email: RoadRunnerPantry@utsa.edu
The Refugee and Immigrant Center for Education and Legal Services (RAICES)
RAICES is a nonprofit agency that promotes justice by providing free and low-cost legal services to underserved immigrant children, families, and refugees. With legal services, social programs, bond assistance, and an advocacy team focused on changing the narrative around immigration in this country, RAICES is operating on the national frontlines of the fight for immigration rights. RAICES defends the rights of immigrants and refugees, empower individuals, families, and communities, and advocate for liberty and justice.
Office Location
5121 Crestway Drive, #105
San Antonio, TX 78239
210-226-7722
Resources for Complainants
The PEACE Center
Available for phone consultation Monday - Friday, 8am - 5pm
210-458-4077
peace.center@utsa.edu
Main Campus Location: SU 1.02.04
The San Antonio Rape Crisis Center
Rape Crisis Center
4606 Centerview Dr, Suite 240
San Antonio TX, 78228
Office: 210-521-7273
24/7 Crisis Hotline Phone: 210-349-7273
24/7 Crisis Hotline Online Chat: click here
RAINN (Rape, Abuse & Incest National Network)
Hotline: 1-800-656-HOPE (4673)
Online Hotline: Click Here
Family Violence Prevention Services (FVPS)
FVPS has been helping victims of domestic violence in San Antonio since 1977. FVPS began as an emergency shelter for women and children and now it offers an array of shelter, transitional housing, counseling, children's and legal services to help individuals and families recover from the pain and long-term effects of domestic violence.
- Battered Women and Children's Shelter Hotline
210-733-8810
Texas Advocacy Project
Texas Advocacy Project’s mission is to end dating and domestic violence, sexual assault, and stalking in Texas. Texas Advocacy Project empowers survivors through free legal services and access to the justice system, and advances prevention through public outreach and education. Our attorneys, staff, volunteers, and Board of Directors are committed to advancing our vision that all Texans live free from abuse.
