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Wellbeing Services

Wellness 360 Counseling Services

About our Mental Health Services

UTSA utilizes an integrated approach to student physical and mental health to promote student success and wellbeing. The Wellness 360 counseling center provides short-term individual counseling, group counseling, and psychiatry. To learn more or start services, please call 210-458-4140, option 2, and ask to schedule an in-person or virtual appointment.

Urgent and crisis walk-in services are available during business hours and the 24-hour crisis line can be accessed by calling 210-458-4140, option 3.

TimelyCare - TimelyCare is your most accessible mental health resource at UTSA.  Download the TimelyCare app to call or chat anytime.  Through the app, you can arrange virtual appointments and on-going services.

Learn more about our counseling support and services:

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Individual Counseling

Going to college can be a time of growth and stress. Many students experience personal turmoil during this process and some come face to face with crisis and confusion. The Wellness 360 counseling staff is available to help students with any issue or concern that they may encounter. In a comfortable and confidential setting, students can examine issues such as gaining independence, managing new relationships, balancing academic stresses, or about making meaningful career decisions.

Common Concerns

Individual short-term counseling may be especially helpful for you if you experience issues such as:

  • Anxiety
  • Depression
  • Relationship Distress
  • Eating Disorders
  • Anger Management Issues
  • OCD
  • Alcohol/Substance Abuse
  • Low Self-Esteem
  • Coping with HIV or other STD’s
  • Self-defeating Behaviors
  • Sexual Problems
  • Thoughts of Harming Self or Others

Group Workshops

Go to Group Workshop Schedule

Emergency Situations

If your situation is a crisis or emergency, and it is during business hours, please walk in to our office, at RWC 1.810, and indicate that you have emergency concerns. If you have a crisis or emergency after business hours, contact our helpline at 210-458-4140, select option 3.

Examples of emergency concerns include:

  • I am concerned about being able to stay safe or keep myself safe.
  • I currently plan to kill or harm myself.
  • I have taken steps to end my life in the last two weeks.
  • I am afraid I might physically hurt someone else.
  • I hear or see things others do not.

Screening Services

The University of Texas at San Antonio offers a variety of screening and assessment services.

On-Line Screenings

Wellbeing Services offers on-line screening for:

  • Alcohol
  • Anxiety
  • Cannabis
  • Eating Disorders
  • Bipolar Disorder
  • Post-Traumatic Stress Disorder (PTSD)
  • Depression
  • RX Drug Disorder

These free screenings are made available to all registered UTSA students and are taken anonymously. The screening is provided so that you may find out - in a few minutes - whether or not professional consultation would be helpful to you.

Anonymous Screenings
Afterwards, if you would like to meet with someone please call us at (210) 458-4140, option 2 or email counseling.services@utsa.edu

Getting Started

TimelyCare

Call or text directly from the TimelyCare. 

TimelyCare’s providers can offer support for a wide range of common concerns, and after talking to you, will decide on the best course of treatment

Services available:

  • TalkNow: 24/7, on-demand emotional support available via phone, video, or chat, to talk about about anything, including anxiety, relationships, depression, and school-related stressors.
  • Scheduled Counseling: Choose the day, time, and mental health provider that works best for you.
  • Health Coaching: Develop healthy lifestyle behaviors for nutrition, sleep habits, time management, and mindfulness.
  • Psychiatry: Appointments are available through referrals.
  • Self-Care Content: Visit the Explore page within TimelyCare for guided self-care content.
  • Basic Needs Support: Access to free or reduced-cost community resources, including food and housing assistance, transit support, childcare, and finances.

Drop-In and Check-In Process

Students with crisis, emergency and urgent matters are welcome to drop-in the cinic during business hours.  Drop-in visits are typically 20-30 minutes.  If additional services are needed, the counselor will provide recommendations.

Students can check in to pre-scheduled counseling appointments on the MyHealth portal. If you are dropping in to see a counselor, use the portal to complete the necessary paperwork so we can see you as soon as possible.

The information needed for your check-in is located the in the main window of the platform. The left-hand menu features general health records.

  1. Open myhealth.utsa.edu    
  2. Enter your birthday
  3. On the home page, select "Check-in for an Appointment"
  4. On the appointment page, scroll to "Currently Scheduled Appointments"
  5. Under your scheduled time, select "Appointment Check-In"
  6. Any required forms will load automatically

Once required forms are completed, the counselor will either greet you in the lobby or call your phone.

For virtual appointments. click "Join Your Meeting" or let the counselor know you would like a Zoom link sent to you.