Texas Public Information Act
The Texas Public Information Act (Texas Government Code, Chapter 552) entitles each person to complete information about the affairs of government and the official acts of public officials and employees, unless otherwise expressly provided by law. Governmental bodies shall release requested information as promptly as possible, unless the information is exempt from disclosure under the Texas Public Information Act.
If you wish to submit an open records request to UTSA you may do so through our online portal link below.
Due to the COVID-19 pandemic, the majority of university personnel is currently working remotely and their physical offices on campus are closed. Some essential personnel are working on campus to continue essential operations as a “skeleton crew.” Pursuant to the advisory from the Attorney General’s Office, if a governmental body has closed its physical offices for purposes of a public health or epidemic response, then such day is not a business day, even if staff continues to work remotely or staff is present but involved directly in the public health or epidemic response. Please visit https://www.texasattorneygeneral.gov/open-government/governmental-bodies/catastrophe-notice/update-calculation-business-days-and-covid-19 for more information.
Once UTSA employees return to their physical offices, and the university resumes normal operations, we will respond to your request in a timely manner as required by Section 552.221 of the Texas Government Code. UTSA’s hours of normal operation are from 8:00 a.m. to 5:00 p.m. Monday through Friday. If your request was submitted after business hours (after 5:00 p.m. but before midnight) it is considered received the next business day.
If Not Using Our Online Portal (above) to Submit Your Open Records Request, You May Also Request Records:
*By Mail and Hand Delivery:
Public Information Officer
The University of Texas at San Antonio
Office of Legal Affairs
North Paseo Building (NPB), 4.120
One UTSA Circle
San Antonio, Texas 78249
*Due to staff working remotely, records requests received by mail and hand delivery may be additionally delayed.
- Sample Written Request for Information [Adobe PDF]
- Learn more about requestor's rights and government responsibilities [Adobe PDF]
For more information about the TPIA or open records requests, you may wish to refer to the Office of the Attorney General's Open Government website.
Student Education Records Not Releasable Through an Open Records Request
UTSA student education records such as transcripts and immunization records cannot be released through a TPIA open records request. You must instead submit an education records request through the UTSA Registrar's Office.
Additionally, student records for admission such as high school transcripts, financial aid documents and immunization records cannot be submitted through this office. You may submit them directly through UTSA's One Stop Enrollment Center. (Fax No. 210-458-4638)
Student directory information for the Summer 2021 semester will not be available to release until after the University census date of July 14, 2021.
View UTSA's Holiday Schedule here.