Campus Experience Task Force


UTSA recently completed its yearlong strategic plan refresh process, outlining its continued efforts in transforming the institution into a leading Hispanic Serving, public research university. The refresh resulted in affirming destination one and modestly refining destinations two and three. 

Destination three now specifies that UTSA will be an innovative place to work, learn and discover. As a result of these updates, which will be presented to the UT System Board of Regents for approval in November, the university has launched a task force to lead the effort toward achieving the destination’s goals to enhance the campus experience for faculty, staff and students, both in-person and online.

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The Campus Experience Task Force has three clearly defined goals that will guide its work.

  • Identify best practices that promote an exceptional campus experience
  • Develop flexible work arrangement guidance
  • Optimize academic course and program modality

Task Force Membership

Members of the task force represent areas across campus that work toward improving the campus experience for students, faculty and staff.

Executive Sponsors
Veronica Salazar, Heather Shipley

Task Force Co-chairs
Mary Hernandez, Angie Griffith

Task Force Support
People Excellence, Space Management, Institutional Research & Analysis

Task Force Members:



Albert Carrisalez

University Relations

Amy Fritz

Staff Senate

Aydan Villarreal

Student Government Association

Giselle Torres Villarreal

Student Government Association

Barbara Smith

Student Success

Chelsea Trotter

President’s Division

Dan Gockley

Student Success
Traci Guinn

Inclusive Excellence

Eric Brey

College Deans

Jenell Bramlage

University Technology Solutions

Jessica Vela

Research, Economic Development & Knowledge Enterprise

Liz Rockstroh

Business Affairs

LT Robinson

Student Affairs

Nikki McGovern


Rebecca Anderson

Advancement & Alumni Engagement

Rica Ramirez

Faculty Senate

Sheri Hardison

Financial Affairs

Wenbo Wu

Chairs Council

Working Groups

To complete its work, the Campus Experience Task Force has been divided into four working groups, each focused on an important aspect of the campus experience.

  • Wellbeing and Community – Identify best practices for promoting an exceptional campus experience, including strategies for fostering employee and student success and enhancing collaboration and engagement in the “new normal.”

  • Flexible Work Playbook – Identify best practices for a work modality playbook, including 1) job aids and resources to facilitate decision-making for assigning the appropriate work modality, 2) review of the out-of-state work exemption request process, and 3) resources to support employees based on work modality.

  • Value Proposition – Develop an inventory of “perks” of working and learning at UTSA, including 1) recommendations to promote them effectively and 2) other potential “perks” that should be explored.

  • Academic Experience – Assess student needs and expectations for program and course modality alternatives and support services


Upon completion of their work, the task force will present its findings on promoting an exceptional campus experience to university leadership, with a goal of implementing many of the recommendations by summer 2024. 

Share Your Thoughts 

Do you have an idea or suggestion that would help improve the campus experience for students, faculty or staff? Share your ideas with the task force to help improve the campus experience for all Roadrunners

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Questions or Feedback

If you have questions or would like to share feedback throughout this process, please contact