About Us
The Roadrunner Success Hub (RSH) formerly known as the Graduation Help Desk (GHD) was established in 2017 as part of the UT System's Student Success Quantum Leap initiative. The RHD is one of many UTSA Student Success initiatives designed to support the academic advancement of our undergraduate students.
Roadrunner Success Hub Staff
Christopher Karr, M.A.
Lead Retention Specialist
Retention & Graduation Initiatives
Christopher.Karr@utsa.edu
Response Team Student Staff
Mark Brennan
Graduate Assistant
Pavan Priya Makkishetty Ramanjaneyalu
Graduate Assistant
Sriram Mahankali
Graduate Assistant
Christa Kelley
Graduate Assistant
What We Do
PROACTIVE OUTREACH
We proactively address roadblocks to graduation by reaching out to students to remove potential barriers such as these common issues:
Unmet degree requirements
Missing graduation application
Taking courses not needed for the degree
Taking duplicate courses
REFERRALS
We help individual students who are referred to us — collaborating with various areas and services to resolve cases with solutions that support a student’s graduation while upholding the integrity of the degree.
Here are some common examples of referral cases and how we have resolved them:
Roadblock: Last course needed not offered at UTSA
Resolution: Found online transfer course to graduate within 4 years
Roadblock: Missing hours for graduation
Resolution: Found unawarded transfer credit to cover the hours needed
Roadblock: Off-track for timely graduation
Resolution: Created plan to complete a 3-course sequence in time for 4-year graduation
ADDRESS INSTITUTIONAL BARRIERS
When we see trends in common roadblocks to graduation that affect many students, we look at modifying institutional policies, processes and systems in order to address and potentially remove those barriers.
