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Contact Student Assistance Services

To schedule an appointment with the Director of Student Assistance Services/Student Ombudsperson: 


Call: 210-458-4040 or 210-458-4985

Office: Student Union (SU) at the Main Campus, Room 1.02.22 – campus maps

Note: If you have a complaint or issue related to your employment at UTSA, you may contact the University Ombuds who provides similar assistance to all student employees, faculty and staff regarding employment related matters.



Carol Gonzalez

Director of Student Assistance Services and Student Ombudsperson

Phone: 210-458-4040


Cherilyn Patteson

Administrative Associate II

Phone: 210-458-4985