Our Mission

University Technology Solutions (UTS) is committed to student, faculty and staff success and advances in research, through collaboration and innovation. Our staff is dedicated to providing outstanding service to the UTSA community.

Our Vision

To be a world class organization and a trusted partner in developing solutions that advance educational excellence and research at UTSA. 

Leadership

Kendra Ketchum
Kendra Ketchum
Vice President for Information Management
Kendra Ketchum is the Vice President for Information Management and Technology at the University of Texas at San Antonio. She oversees the university’s overarching technology environment, including critical IT enablement for research and teaching activities of faculty and students, all information applications and infrastructure related to administrative information technology, information security and technical services for faculty, staff and students. With the conviction that the success of any organization starts with its people, Ketchum cultivates leadership and teamwork to implement visionary IT strategies that will further UTSA’s advancement as a nationally recognized research institution.
Ritu Arora
Ritu Arora
Assistant Vice President of Research Computing
Dr. Ritu Arora is the Assistant Vice President of Research Computing and is responsible for creating and managing a team to design, develop, and deliver a cost-effective mix of applications, data-analysis platforms, and visualization tools running on shared high-performance computing resources across the campus. Arora's areas of expertise and interest include High Performance Computing (HPC), data-intensive computing, cloud computing, advanced software engineering, and health informatics.She received her Ph.D. in Computer and Information Science from the University of Alabama at Birmingham in 2010.
Jenell Bramlage
Jenell Bramlage
Senior Associate Vice President of Information Management and Strategic Services
Dr. Jenell Bramlage is responsible for overseeing the IT portfolio management group comprised of business relationship managers and the strategic services team. She spearheads the IT portfolio governance launch and assists in data governance initiatives campus-wide. In addition to her formidable experience and expertise in the accreditation field, Bramlage brings more than 24 years of higher education experience to her current role. She holds a Ph.D. in organization and management, with a specialization in leadership, from Capella University and an M.B.A. from the University of Findlay.
Nassos Galiopoulos
Nassos Galiopoulos
Chief Technology Officer and Deputy CIO
Nassos Galiopoulos is the Chief Technology Officer and Deputy CIO for the Office of Information Technology at the University of Texas at San Antonio. He directs the evaluation, implementation and administration of emerging and future technologies to transform UTSA’s technology environment in accordance with industry trends. In addition to managing and overseeing the teams responsible for the university’s information technology infrastructure, he also spearheads technological planning to support the university’s strategic goals. A first-generation college student and two-time UNT alumnus, Galiopoulos has demonstrated success in utilizing proven process models to provide end-to-end services to customers.
Vanessa Hammler Kenon
Vanessa Hammler Kenon, Ed.D.
Associate Vice President for Information Management & Technology
Vanessa Hammler Kenon, Ed.D is the Associate Vice President for Information Management and Technology for the Office of Information Technology (OIT) at the University of Texas at San Antonio (UTSA). She manages the department’s human resources, financial management, communications and marketing, and serves as a key academic and technical liaison between UTSA departments. She has worked in higher education positions of instruction, leadership and management in both private and public higher education programs for over 24 years.