The Current Students FAQ has information on registration, enrollment, financial aid/scholarships, housing, dining, and more.
I’m not receiving any emails from the UTSA administration. Is there a way to check the email distribution list to ensure I’m on it?
Yes. Students should send their name and email address to firstname.lastname@example.org so a staff member can confirm their inclusion on the appropriate email list. Faculty and staff should reach out to email@example.com.
Dining venues such as the Roadrunner Café and food courts are open with limited seating capacities for social distancing. No self-service buffets are available, and take-away meals are encouraged. New technology has been implemented to reduce contact where possible, including cashless/touchless pay options, mobile ordering and self-checkout. Visit UTSA Dining for up-to-date hours info.
Are mask required to use Campus Recreation facilities?
Everyone must wear a face covering inside Campus Rec except when active on cardio equipment. All equipment has been spaced out according to physical distancing requirements to align with national guidelines and parameters set by the Public Health Task Force.
What will happen to football season and Homecoming?
UTSA's football season is now underway witha comprehensive planin place for fans to attend home football games as safely as possible at the Alamodome. The schedule for football games can be found on the UTSA Athletics website. UTSA students can attend home football games at no charge. More information about student tickets can be found here.
How can I get textbooks, course materials or other supplies from the Rowdy Campus Store?
We recommend you purchase your course materials and other supplies through theRowdy Campus Storeor theRowdy Store Downtownwebsites. Course materials can be shipped to your home or picked up at the store. If you're picking up items, be sure to check the hours of operation:
Work study funding remains available to eligible students through their financial aid package. Positions will be available to students regardless of whether they are taking online or in-person classes. Some positions will be remote. Work study positions are posted on Handshake via the UTSA Career Center.
When can payments be expected to be processed by Disbursements and Travel Services (DTS)?
Direct deposit (ACH) payments are processed Monday through Friday with a two-business day turnaround for transactions. Check runs now occur on Tuesdays and Fridays. Student and vendor checks will be mailed through the U.S. Postal Service. Ensure you have a current address on file. No check pick-ups are available.
Can I still make purchases for my department while we are telecommuting?
Staff and faculty are asked to thoughtfully consider purchases and reduce spending on materials and supplies wherever possible. Numerous technology resources are available to support paperless processes. The university will carefully monitor purchase order requests and Procard reports during this time. When purchases are necessary, please note that the university does not allow home delivery of items. Deliveries will continue to route through Central Receiving to facilitate required inventory, asset and purchasing policies. Learn more about current Central Receiving operations.
Will I be reimbursed if I used personal funds to book university travel?
Faculty who used personal funds to book travel for research, academic or professional activities that have been cancelled or postponed due to COVID-19 can still be reimbursed from their UTSA funds. They must complete an Expense Report with only the amounts that were paid, documenting cancellation for COVID19 reasons, and including any relevant receipts. If the travel was booked using sponsored project funds, they should check with their Research Service Center or visit REDKE’s COVID-19 Federal Guidance to ensure that reimbursement is allowable on these funds.
May I choose to only allow persons in my office who are wearing a face covering?
Yes. University guidelines require that masks must be worn at all times in all campus buildings. Face coverings are optional if alone in an enclosed space such as a private office, or practice room. If working in an enclosed space, masks may be removed until another individual enters the workspace where social distancing cannot be maintained. More information is available on our Face Coverings at UTSA page.
Will faculty and staff offices be sanitized daily?
Common areas will be sanitized each weekday evening and periodically throughout each weekday. Personal offices will be cleaned on a periodic basis but not sanitized on a daily basis. Faculty and staff will be responsible for sanitizing their personal workspace including phone, keyboard and mouse.
Will staff involved in recruitment and support programs be required to travel outside the university as they normally would to attend and staff events?
Possibly. UTSA’s goal is to enable the health, safety and well-being of its students, faculty and staff. Meetings and events that can be conducted virtually should continue to be conducted virtually. Those that cannot will need to be evaluated on a case-by-case basis by employees and their supervisors.
Will the university provide extra safety measures to departments/areas as we reopen (i.e. PPE, hand sanitizer, etc.)?
The university will provide a face covering to students, faculty and staff prior to the fall semester. Hand sanitizer will be available in dispensing machines distributed throughout the university and in most departmental offices. Restrooms will always be supplied with soap and paper towels. The university will also supply initial sanitizing materials to departments free of charge.
Will UTSA alter leave benefits for staff who must stay home due to quarantine or COVID-19 infection?
The Extended Family Medical Leave Act (EFMLA) and the Emergency Paid Sick Leave (EPSL) were implemented on April 1, 2020 and allow extended benefits to employees who need to take leave due to COVID-19 related concerns. The benefits under EFMLA are extended to qualified employees and may provide protected time off and other incentives to employees that meet certain eligibility requirements. Learn more about EFMLA and EPSL eligibility.
What parking options are available for employees?
Employees must purchase parking permits when working on campus. During the purchasing process, you will be able to print a temporary permit to use while you wait for the official permit to arrive in the mail. With a large telecommuting workforce and fewer employees on campus this fall, we encourage faculty and staff to consider available lower-cost parking options, including the Employee B permit, daily-use scratch-off permits, or the telecommuter pass. Learn more.
The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property – for Texas, the nation and the world.
To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.
Our Core Values
We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.
Our Commitment to Inclusivity
The University of Texas at San Antonio, a Hispanic Serving Institution situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.