- Do Your Part
- COVID-19 Vaccines
- What to Expect
- Management Plan
- Operations & Policies
- Info For
FAQ: Health, Prevention and Wellness
What symptoms of COVID-19 should I watch for as part of monitoring my health?
All students, faculty and staff are encouraged to closely monitor their health and well-being during this pandemic. COVID-19 symptoms may appear 2-14 days after exposure to the virus. Symptoms may include:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
What do I do if I feel sick?
If you are experiencing fever and respiratory symptoms (such as coughing or difficulty breathing), call your health-care provider or nurse advice line. Do not show up at a clinic or urgent care without calling first. Your provider will need to take special measures to protect other people in the clinic.
If you are a student:
If you are currently living on-campus, call the Student Health Services Nurse telephone triage line at 210-458-4142, menu option 3 Monday – Friday, 9 a.m.–5 p.m. to receive instructions before visiting Student Health Services.
If you need immediate medical care after-hours, call a local urgent care clinic or other provider. For all medical emergencies, call UTSA Police at 210-458-4911.
If you are a UTSA employee:
Seek medical support from your healthcare provider, or take advantage of a virtual doctor via MDLIVE.Permalink
If I have recovered from a case of COVID-19, when can I return to campus?
Students, staff, faculty and campus visitors with a confirmed case of COVID-19 infection (even if asymptomatic) or symptoms suggestive of an infection cannot return to campus until they meet the following criteria:
- At least 10 days have passed since symptoms first appeared or, for a person without symptoms, since the COVID-19 test was performed
- An improvement in symptoms; and
- At least one day has passed since recovery (resolution of fever without the use of fever-reducing medications). Retesting after having a positive COVID-19 test as the isolation or quarantine period is ending is not recommended.
Students, staff, faculty or campus visitors with known close contact to a person who is lab-confirmed to have COVID-19 must not return to campus until the end of the 14-day self-quarantine period, initiated on the last date of exposure.Permalink
How will the university keep classrooms and high-traffic areas clean across campus?
What happens if the pandemic situation changes in the coming months?
UTSA's Public Health Task Force is monitoring recommendations and updates from the U.S. Centers for Disease Control and Prevention and is working closely with partners at the Texas Higher Education Coordinating Board, University of Texas System, Association of College Health Administrators, NCAA, City of San Antonio, Bexar County, State of Texas and San Antonio Metropolitan Health District.
The framework developed by the Public Health Task Force is a living document that will be updated as new information becomes available.
UTSA's fall semester is designed to be highly adaptable in the event we need to quickly move all instructional and operational activities online.Permalink
Will UTSA provide masks to students, faculty and staff?
How will UTSA enforce its health protection and prevention guidelines (e.g.: wearing a face covering, socially distancing, etc.?)
More information on enforcement of UTSA's face covering requirement can be found on our Face Coverings at UTSA page.
How often is air exchanged in campus buildings?
Campus HVAC systems continuously move filtered, conditioned air. Classroom air is replaced several times per hour. By introducing outside air, buildup of contaminants is eliminated. Classroom doors must remain closed during class for this system to best operate.Permalink
Mental Health and Wellbeing
I feel anxious about coronavirus. What do I do?
We understand that you may be experiencing feeling of worry and concern. If you would like to talk with someone, support is available to students through Counseling and Mental Health Services. Virtual appointments are available.
Read more about tips for managing distress and resources for support.Permalink
I have family and friends directly affected by the novel coronavirus. How can I manage my concern for them?
Similar to other natural or human-inflicted crises, the novel coronavirus outbreak brings an additional layer of stress and worry for members of the UTSA community who have personal connections to those who have the virus. This is a critically-important time for all of us to reinforce a community of care on our campus and support one another. If you would like to talk with someone, support is available to students through Counseling and Mental Health Services.
Additionally, individuals who have family or friends who are affected can:
- Encourage your loved one to get care from a healthcare professional.
- Stay connected to your loved ones while maintaining distance.
- Channel energy into a caring letter, card or package for your loved one.
- If applicable, connect to your spirituality.
- Seek accurate information.
- Have an objective outlook on risk factors and prognosis, it’s easy to get carried away with the worst case scenario.
- Reflect on your strengths, as well as those of your loved ones.
How can I virtually contact counseling services?
Counseling and Mental Health Services are available via phone and video conference. Call 210-458-4140, option 2, for more information or to get started. In-person/face-to-face services are limited to on-campus residents.
Students are also encouraged to use the online counseling app TAO, which offers self-help programs that are free to the UTSA community. TAO modules include depression, anxiety, communication, relationships and more.
Additionally, students are encouraged to follow Counseling and Mental Health Services on Twitter at @CounselingUTSA and on Instagram at @utsa_counselingservices to get the latest updates on its services.
An important note: Members of the university community should remember that the UTSA Behavioral Intervention Team remains available. Also, if an individual’s behavior indicates an immediate safety concern, please contact the UTSA Police at 210-458-4911.Permalink
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