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Teaching Virtually

Resources for Faculty

Essential Tools

Blackboard Learn

UTSA’s Learning Management System (LMS) and your primary tool for teaching online

Blackboard Collaborate

Simple web conferencing solution in Bb that’s built for interacting with groups or individual students


Secure video recording, livestreaming and sharing tool with captioning and quizzing that integrates with Bb


A video conferencing solution now available to all UTSA faculty, staff and students

The U.S. Department of Education recently provided guidance to schools and colleges regarding the sudden transition to distance learning due to the COVID-19 outbreak and issues of student privacy covered by the Family Educational Rights and Privacy Act (FERPA). To ensure FERPA compliance in virtual classrooms and other educational recordings, please review the following UTSA guidelines:

A Full Suite of Tools
Learn about the full suite of tools available to support your virtual teaching and learning experience.

Which communication tool should I use?
See our handy guide to determining the best platform to use for your meeting, class, presentation or event. Learn more >>


Remote Teaching Resources

Join Upcoming Teaching Webinars

Ensuring Accessibility

If you have questions about digital accessibility, please contact Or, drop by Academic Innovation's Digital Accessibility Office Hours via Zoom on Fridays between 11 a.m. and noon.


Teaching & Learning Support

Academic Innovation

Join Teaching Webinars

Technology Support

University Technology Solutions

Check Out Tech Services

Support for Students

Visit Online Learning Resources to learn more about support available for students.


The following support channels are available 24 hours a day, 7 days a week for UTSA faculty and students, unless otherwise noted, excluding holidays.

  • Phone: Call 210-458-4520 and press option 1 to access Blackboard Support anytime.
  • Email: Blackboard Support can be emailed directly at (for faster service, please use your UTSA email account)
  • Self Help Portal (log in for full experience)
    • Live Chat
    • Create a Case
    • Bb Knowledge Based Articles
  • Blackboard Support Virtual Consultation: You can now book a virtual appointment with a Blackboard Support Specialist for a 30-minute consultation, Monday-Friday from 8 a.m. to 5 p.m. Click on the book a consultation link to get started.

 Comments or concerns? Contact