COVID-19 Testing FAQs

Testing Site FAQs

Testing at Livingston Med Lab’s H-E-B Student Union testing location is $50. This cost is an administrative fee which will be fully billed to insurance for those with coverage from most major health insurance providers. Patients who are uninsured or have coverage from a provider Livingston Med Lab does not accept must pay up front at the time of testing. A receipt will be provided and may be used to submit for reimbursement from outside health insurance providers.

Current UTSA students can get tested for free by appointment at UT Health Wellness 360.

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Livingston Med Lab's on-campus testing location (HSU 1.002) is available to current UTSA students, faculty and staff and is not available to the general public. Livingston Med Lab's Sonterra location (18322 Sonterra Place, Suite 101, San Antonio), however, is available to everyone.

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Please bring your UTSA Card and a photo ID which will verify your date of birth (e.g. driver's license, passport).

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Results are available online 12-48 hours after testing. When your results are available, you will receive an email from results@livingstonmedlab.com with an attachment which contains your results. When prompted for a password to open the attachment, enter the password 18322.

If you do not receive this email, be sure to check your spam folder, and then contact recoveryops@utsa.edu. In your message, indicate that you have not received your test results, and provide your (1) name, (2) phone number, and (3) test date. A member of the COVID Response Team will contact you.

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You can download a copy of the On-Campus Testing Information Sheet here.

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The on-campus testing sites administer a PCR (Polymerase chain reaction) test for COVID-19. The test can tell whether someone has the virus very early on, even if they don’t have symptoms. This test is only for the COVID-19 virus. It will not detect the presence of any other viruses or diseases. Please note that this test only detects the presence or absence of the virus at the time it is administered. It is possible to have a negative test and later contract the virus.

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During the test, a technician will insert a special cotton swab in both sides of your nose and move it around for about 15 seconds. It won’t hurt, but it might be uncomfortable. The technician sends the swab to a lab to test the material from inside your nose.

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If your test is negative, the results will be shared with you and Student Health Services/UT Health Wellness 360 (for students) or Occupational Health (for faculty and staff). If your test is positive, your name will also be forwarded to San Antonio Metro Health, as required by health officials. UTSA will assist Metro Health with contact tracing.

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