Rowdy Link - Frequently Asked Questions

You can find their Event Pass by accessing your User Drawer in the top right of the screen by clicking on your name or initial. An “Event Pass” option will appear and be available for you to access at any time. 

Yes, the Event Pass is unique to the user and will not change over time. 

Yes, the Event Check-In App is a great option for large events.

You can have as many individuals as you would like checking users into an event. Make sure these users have “full” Event access for the event before the event begins or have access to the unique event code. 

At this time, you must have an internet connection to use the Event Check-In App, either through wifi or a data connection.  

The beauty of the app is that it leverages existing technology, allowing you to check users into events with minimal complications. All you need is an up-to-date phone or tablet with iOS10+ or Android 4.4+. 

You can add participants on the Event Check-in App by using their name or UTSAID (abc123). Open the event on the Event Check-In App, select Scan at the bottom, then click No Pass? Locate the user using the search box at the top of the screen.   

You can add participants on the Event Check-in App by using their name or UTSAID (abc123). Open the event on the Event Check-In App, select Scan at the bottom, then click No Pass. Locate the user using the search box at the top of the screen.   

Yes, when checking in users via “Lookup”, you can tap the “+” at the top right of the screen to enter a valid email address for the guest. This will track the attendance of the guest as an unregistered user within RowdyLink since they don’t have an active account. 

If someone is checked in to an event, simply re-scan the event pass and you will be presented with the option to check out that individual. You can also manually check out an attendee by visiting the "attendees" tab and selecting a checked-in attendee.  

Yes, you can see the count of attendees at your event as you are scanning event passes.