UTSA shares resources with campus community following catastrophic flooding

JULY 6, 2025 — Editor’s note: The following message was sent via email to all faculty, staff and students from UTSA President Taylor Eighmy, Provost and Executive Vice President for Academic Affairs Heather Shipley, Executive Vice President for Business Affairs and Chief Enterprise Development Officer Veronica Salazar, Senior Vice Provost for Student Affairs and Dean of Students LT Robinson and Vice President for People Excellence and Chief Human Resources Officer Katy Madden.

Yesterday, we shared an update about the catastrophic flooding along the Guadalupe River. We are devastated by the tremendous loss and know this disaster has directly impacted many students, faculty, staff, alumni and family members throughout our Roadrunner community. UTSA stands ready to offer support and resources as we struggle with this devastating tragedy.

• Mental health and well-being services are available for all students, faculty and staff. Students are encouraged to utilize Wellness 360 Counseling Services or the Crisis Help Line for mental health support and well-being resources. The Timely Care app offers additional on-demand support for students. UTSA employees have free and confidential access to the Employee Assistance Program, including a Helpline, as well as additional support services.

• Student Assistance Services is available to help students navigate disruptions in coursework. For employee support, please contact your HR Business Partner.

• If you are experiencing financial issues related to the recent flooding, emergency funding is available. Students can contact Student Assistance Services for more information. UTSA Staff Senate offers support through the Roadrunner Staff Emergency Fund (RSEF).

• The Roadrunner Pantry & Whataburger Resource Room is open to all UTSA students, staff and faculty in need. The pantry is located on the Main Campus in the Student Union 1.04.06 and is open Monday–Thursday from 10 a.m. to 2 p.m. Contact the pantry at roadrunnerpantry@utsa.edu with any questions.

Many in our community have already reached out to see how they can offer support. Here are ways you can help fellow Roadrunners and others across the region impacted by recent flooding:

• Donate to the Roadrunner Pantry. Monetary donations can be made online and are tax deductible as allowable by law. Food donations are accepted in marked bins located outside the pantry on the first floor of the Student Union 1.04.06.

• Contribute to our student or employee emergency funds. You can make a donation to the student emergency fund or staff emergency fund online.  

• Donate to regional support services. Consider contributions to the following organizations: 

• American Red Cross – Emergency Preparedness & Assistance
• Hill Country Daily Bread Ministries
• The Community Foundation
• Kerrville Pets Alive! | (830) 200-0539
• Kerr County Flood Relief Fund
• San Antonio Food Bank
• Salvation Army – Kerrville

Over the coming days, our Student Affairs and People Excellence teams will reach out to impacted students, faculty and staff from the region to check in and to provide counseling, academic resources and support. If you are in need of support or resources, please know that we are here to help you during this extremely difficult time. 

In this time of profound loss, we ask that our community continue to come together with compassion and unwavering support for one another. Our hearts are with every member of our community affected by this tragedy — we stand beside you, now and forever.