Latest information on operational modifications for fall 2021 Roadrunner Roadmap

Human Resources Is Now People Excellence

August 20, 2020


UTSA Human Resources announces an exciting step forward as it evolves into the Office of People Excellence. The transition allows People Excellence to place an even greater emphasis on serving the university’s faculty and staff, while creating bold new improvements to operations, organizations and partnerships.

The People Excellence model embraces a strategic role to provide counsel on various human resources issues across the university. Additionally, the reorganization allows for standardized processes and human resources applications, transparent and measurable services, and high-quality data.

“People Excellence is driven by UTSA’s strategic plan and destinations. Together, we will work to support the university in achieving its goals,” said Sylvia Ann Enriquez, associate vice president for People Excellence. “Our people are an absolute top priority and are pivotal to UTSA’s continued move toward bold destinations.”

The People Excellence model supports four strategic core elements and upholds UTSA’s vision for strategic growth and innovative excellence:

  1. Engagement – Provides an HR Partnering capability to understand the offices and colleges they support. HR Business Partners serve as trusted partners who enable customers to accomplish the university’s strategy and destinations.
  2. Operational Excellence – Creates a single-tiered Shared Services Center that allows a cross-functional unit to handle human resources inquiries, including benefits, leave, compensation, wellness, employee services and data management. 
  3. Top Cultivation – Adds a Talent Management capability that defines processes and policies to enable organizational development, succession planning, performance management and organizational change management. Talent Acquisition expands to support colleges and offices in every aspect of the source-to-hire process. New systems and services consistent with human competencies and capabilities, including ePerformance and Talent Acquisition Management Systems (TAMS), launch Sept. 1.
  4. Proactivity – Includes an Agile Support Team (project management team) that scales human resources support to meet special needs. This includes projects, benchmarking and analytics, and process evaluations and improvements. 

The move to a People Excellence model ensures the university continues to implement the measures necessary to keep UTSA staff and faculty engaged and qualified.

View the new People Excellence organizational chart.



Sylvia Ann Enriquez, associate vice president of People Excellence

Sylvia Ann Enriquez
Associate Vice President for People Excellence