Microsoft services, including Outlook, Teams and other applications, are progressively returning to normal operations with an increasing number of users successfully reconnecting. Some intermittent disruptions or delays may continue as Microsoft systems recover from yesterday's incident.
Financial Strategy & Operations plays a critical role in supporting The University of Texas at San Antonio's mission by delivering reliable financial services, business operations and strategic support to the academic campus. Through a commitment to service excellence, efficiency and continuous improvement, our teams help ensure UT San Antonio's resources are managed responsibly and effectively.
The metrics below provide a snapshot of our performance and the impact of our work on the academic campus—work that supports the university's teaching, research and student success goals. They also reflect our ongoing focus on operational excellence, responsible stewardship of university resources, and continuous improvement in service delivery.
2026 Fiscal Year Metrics
Accounting Services
Metric name with the goal and current result achieved
Metric
Goal
Result
Correction Processing Time
2 Days
74%
Cost Center Setup Processing Time
2 Days
99%
IDT Processing Time
3 Days
94%
Financial Services
Metric name with the goal and current result achieved
Metric
Goal
Result
Appeal Processing Time
5 Days
100%
Email Response Time
Same Day
100%
Grants & Contracts Financial Services
Metric name with the goal and current result achieved
Metric
Goal
Result
New Award Processing Time
21 Days
12 Days (avg)
Award Modification Processing Time
14 Days
8 Days (avg)
Cost Transfer Processing Time
10 Days
7 Days (avg)
Eligible Invoice Submittal Time
99%
100%
Total A/R Payments Applied
$220.8M
Purchasing
Metric name with the goal and current result achieved
The mission of The University of Texas at San Antonio is to make lives better by advancing excellence in education; research, discovery and commercialization; health; public service; and community engagement.
