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Handbook of Operating Procedures
Chapter 8 - Facilities and University Services
Publication Date: July 29, 2011
Policy Reviewed Date: January 9, 2023
Policy Owner: VP for Business Affairs

8.08 Use of Campus Mail Services


Campus mail services are to be used for official university activities only and not for personal or non-university business purposes. The University of Texas at San Antonio (UTSA) recognizes that occasional unofficial use of campus mail services will occur, and such use is acceptable if it is incidental and reasonable.


This policy defines the scope of authorized uses of campus mail services.


This policy applies to the physical distribution of mail at all UTSA campuses, but does not apply to electronic mail which is covered under the university’s acceptable use policy:

Campus mail services cannot be used for the following:

  • Registered faculty and staff organization communications
  • Invitations to join an organization
  • Mailing newsletters or other bulk mailings which are customarily mailed from state or national organizations
  • Advertising or endorsing commercial products or services or for other purposes which would result in private gain for any person
  • Partisan political purposes
  • Religious purposes
  • Holiday cards or other special occasion mailing not for official university business
  • Receipt of personal items at the employee's work location for the convenience of the individual



If you have any questions about HOP policy 8.08, Use of Campus Mail Services, contact the following offices:

Associate Vice President for Administration

Main Campus Mail Services (also handles University Heights)

Downtown Campus & Hemisphere Park Mail Services


University Mail Services is responsible for the circulation of mail to all on-campus departments, and to departments located off-campus in leased space to the extent services can reasonably be provided.


Details about mail processing services may be found at:

The costs of outgoing business mail may be made from institutional budgets as otherwise allowed by the funding source.