Project Request

When the physical structure of a facility that is owned or leased by the university requires modification, alteration or addition, this must be performed by Facilities in accordance with the Handbook of Operating Procedures, Chapter 8. This process begins with a project request.

Common project requests include:

•    Additions to buildings
•    Major building or system repairs
•    New construction (under $10 million)
•    Renovations (e.g. classroom, office, lecture halls, laboratories, public use areas, etc.)

If your renovation changes the size or function of a space, or if it will affect the civic structure or public realm of the university, you must obtain approval from Space Management prior to submitting your project request.

The steps below outline the process to submit a project request.

1. Access the Facilities Work Request portal.
2. Complete the Project Request form. All fields in red are required. Please provide as much detail as possible in the “Action Requested” field.
   • If the request affects and/or alters the use, physical layout or size of any room or space, please provide the approved Space Request Number assigned by Space Management.
   • You will not be charged for preliminary scope development or cost estimating.
3. Once you have completed the form, click “Save”.
4. A confirmation page will be displayed after you have successfully submitted the project request.
5. The Facilities Service Center (FSC) will process your request and email you a work order number.
6. A project manager will be assigned to the project. The project manager will:
   • Meet with you to discuss the project scope
   • Walk the site
   • Gather technical information
   • Develop a detailed project work plan
7. Once the scope of work is determined and the project manager prepares an estimate, the FSC will send you the cost estimate for department review and signatures.
   • When you receive the cost estimate, obtain the appropriate approval signatures on the last page of the Cost Estimate form.
8. Return the signed Cost Estimate form to the FSC by email. Upon receipt, Facilities will schedule the work and the project manager will update you throughout the design and construction process. As the detailed work plan is developed and refined, several factors must be considered, including:
   • Codes and standards 
   • Hazardous materials abatement 
   • Information and technology 
   • UT System and government regulations 
   • Academic technology 
   • Access control 
   • Security 
   • Fire and life safety 
   • Furniture 
   • Scheduling 
   • Americans with Disabilities Act (ADA) 
   • Texas Commission on Environmental Quality (TCEQ)
9. You can monitor the progress of your work order using the “Search by Number” feature of the Facilities Work Request Portal.
10. After construction is finished, the project manager will:
    • Follow up on punch list items with your assistance
    • Complete final billing
    • Provide warranty assistance for one year (if applicable)
11. At the end of the project, the FSC will send you a customer satisfaction survey.

For more information or assistance, please email the Facilities Service Center or call 210-458-4262.